Technician II - Alarm Systems Service/Install

Fox Valley Fire & Safety•Elgin, IL

About The Position

The Alarm Technician II is an experienced field technician in the Alarm Division who performs alarm system installation, service, and corrective repairs with increasing independence. The technician identifies deficiencies, completes approved repairs, and verifies that systems are restored to proper operation in accordance with NFPA codes, manufacturer requirements, and company standards. This role is a progression from Alarm Technician I and a bridge toward advanced troubleshooting and leadership responsibilities.

Requirements

  • High school diploma or GED.
  • At least 3 years of Alarm Installation, Inspection, Testing, and Service experience, or equivalent progression from Alarm Technician I.
  • Working knowledge of alarm systems, devices, and basic circuitry.
  • Ability to read and interpret inspection reports, device layouts, and system documentation.
  • Ability to work independently in the field and escalate complex issues as needed.

Nice To Haves

  • NICET Level I or Level II in Fire Alarm Systems, or active pursuit of certification.
  • Experience with common fire alarm panels and manufacturers.
  • Familiarity with NFPA 72 and local AHJ requirements.
  • Prior experience performing corrective repairs following inspections.

Responsibilities

  • Install wiring, bend conduit, and install devices for alarm systems.
  • Identify deficiencies and complete corrective repairs, including device replacement, circuit troubleshooting, and system adjustments.
  • Perform follow-up service work resulting from inspections to resolve deficiencies and ensure system compliance.
  • Troubleshoot common fire alarm system issues and verify system functionality after repairs.
  • Complete inspection reports, service documentation, and deficiency records accurately using company systems.
  • Communicate findings, required repairs, and completed work to supervisors, project managers, and customers.
  • Maintain tools, test equipment, and job sites in a safe, organized, and professional manner.
  • Support and mentor Alarm Technician I team members through on-the-job guidance.
  • Follow safety procedures, company policies, and customer site requirements.

Benefits

  • Full benefits, including immediate health benefits.
  • 401(k) with company match.
  • Eligibility for the company ESOP (Employee Stock Ownership Plan) after one year of employment.
  • 100% employee-owned company.
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