Service Account Coordinator
Alphabe Insight Inc • Charlotte, NC8d • $44,000 - $48,000 • Onsite
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Service Account Coordinator
Alphabe Insight Inc•Charlotte, NC
•$44,000 - $48,000•Onsite
About The Position
Dinamic AS Group is seeking a motivated and detail-oriented Service Account Coordinator to join our Charlotte team. In this role, you will serve as a key point of contact for client accounts, ensuring outstanding service, effective communication, and seamless coordination between customers and internal departments. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building professional relationships, and contributing to a team focused on delivering exceptional service.
Requirements
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Detail-oriented with strong problem-solving skills.
- Ability to work effectively in a collaborative team environment.
- Professional attitude with a customer-focused mindset.
- Comfortable using computer systems and learning new software.
- Ability to prioritize tasks and manage multiple responsibilities.
Responsibilities
- Manage and maintain assigned client accounts with professionalism and attention to detail.
- Serve as the primary point of contact for customer inquiries and service requests.
- Coordinate with internal teams to ensure timely resolution of client needs.
- Maintain accurate account records and documentation.
- Monitor account activities and provide updates when necessary.
- Build strong relationships with clients through excellent communication and follow-up.
- Identify opportunities to improve customer satisfaction and service efficiency.
- Support daily administrative and operational activities as needed.
Benefits
- Career growth and advancement opportunities.
- Professional training and skill development.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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