Account Coordinator

Bridge Specialty Group • Overland Park, KS

12d • Hybrid

About The Position

Arrowhead Automotive, a division of Brown & Brown Insurance, is hiring an Account Coordinator to support its Strategic Account Management and Sales Teams. The role handles service requests for the agency’s highest-revenue customers, performs routine customer service tasks, and provides administrative support for new and renewal business sales. The position is available in a hybrid work environment.

Arrowhead Automotive provides insurance products and services to automotive industry businesses and has been a market leader for over 30 years. The company describes its culture as meritocratic and values self-starters committed to doing what is best for customers.

Requirements

• High school diploma or equivalent, and three to five years of customer service experience, or an equivalent combination of education and experience.
• Willingness to learn multiple computer applications.
• Ability to take initiative and work independently and within a team environment.
• Ability to prioritize and manage multiple tasks.
• Attention to detail and organizational skills.
• Comfort working in a high-volume, production environment.
• Property and Casualty Insurance License is required within 90 days of hire.

Nice To Haves

• Associate’s degree and two to three years of insurance agency experience preferred.
• Property and Casualty Insurance License preferred.

Responsibilities

• Handle urgent and complex customer requests.
• Consult with customers, carrier partners, account managers, and producers.
• Process policy service items in accordance with service level agreements, including certificates of insurance, ID cards, endorsements, and loss runs.
• Assist with new and renewal business processing and administration as needed.
• Perform data entry as needed.
• Perform other duties as assigned.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Paid time off and holidays.
• 401(k) retirement plan.
• Employee Stock Purchase Plan, including an option to purchase Brown & Brown stock at a discounted rate.
• Student loan assistance.
• Tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Preferred partner discounts.
• Career growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED