Account Coordinator

Gruppo Orsero • Vineland, NJ

13d

About The Position

Trucco is a family-owned importer and nationwide distributor of fresh produce, dried fruits, and nuts. Founded in 1937 and headquartered at the Hunts Point Terminal Market in the Bronx, the company operates a 200,000-square-foot distribution center in Vineland, New Jersey, and is part of Orsero Group. Trucco is hiring two Account Coordinators to support key accounts in the Southeast and on the West Coast. Working with an Account Manager, the coordinator handles day-to-day account needs, serves as the first point of contact for routine customer requests, and connects customers with operations teams. This support allows the Account Manager to focus on strategy, travel, and growth.

Requirements

• At least 2 years of experience in customer service, sales support, or order management.
• Strong attention to detail and ability to manage multiple orders and deadlines.
• Clear, friendly communication skills by phone and email.
• Proficiency in Excel.
• Flexibility to work hours covering Southeast and West Coast customers when needed.
• Eligibility to work in the United States.

Nice To Haves

• Experience with ERP or order-entry systems.
• Background in food distribution serving retail customers, such as working with supermarket buyers, handling produce orders for retail chains, or managing customer communication about deliveries and claims.
• Familiarity with produce seasonality and PACA.
• Fluency in Spanish.

Responsibilities

• Enter and confirm orders, track shipments, and update customers on delivery status.
• Respond to routine customer questions about availability, pricing, and deliveries, and escalate larger issues to the Account Manager.
• Coordinate with Logistics, the Vineland team, and Quality Assurance to keep orders on time and within specifications.
• Process claims, credits, and adjustments.
• Maintain price sheets, gather information for RFP/RFQ responses, and distribute crop and supply updates.
• Prepare sales and service reports, track progress against account goals, and develop materials for seasonal reviews and customer meetings.
• Maintain customer records and CRM data, and help schedule meetings and travel for the Account Manager.

Benefits

• Salary of $70,000–$90,000 per year.
• Health, dental, and vision insurance.
• 401(k).
• Paid time off.
• A clear growth path toward an Account Manager role.
• The stability of a family-owned company with nearly 90 years in produce, backed by an international group.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed