Account Coordinator

Augeo Affinity Marketing•St. Paul, MN

About The Position

The Account Coordinator supports a team of Account Managers with administrative and operational tasks, including data entry and research, report verification, basic system configuration and updates, mailing assembly and management, and participant phone and email contact. This is an entry-level position with potential for growth. The role involves improving processes and systems, coordinating multiple projects and priorities, documenting operational and client-specific procedures, and participating in client and team meetings. The coordinator also serves as an initial escalation point for Customer Support on designated accounts, manages one to two single-service accounts, and performs general project and account management responsibilities. Candidates local to an Augeo office are expected to work a hybrid schedule. Candidates outside commuting distance of an Augeo office may work remotely. Applicants must be legally authorized to work in the United States throughout employment; the employer does not provide visa sponsorship for this position.

Requirements

Four-year college degree preferred or two to three years of business experience.
Comfort with web-based technologies.
Excellent written and verbal communication skills.
Proficiency with Microsoft Suite.
Ability and desire to learn business skills and apply them to daily responsibilities and projects.
Strong data entry background and comfort level.
Excellent attention to detail and follow-up skills.
Strong problem-solving and research skills.
Ability to support multiple projects simultaneously and meet deadlines.
Strong organizational skills.
Personal confidence and ability to thrive in a team environment.
High degree of enthusiasm and accountability.
Legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Nice To Haves

Four-year college degree.

Responsibilities

Develop processes and systems to improve productivity, organization, and efficiency for projects.
Manage multiple priorities and provide progress updates on projects and tasks.
Create and maintain accurate documentation of operational and client-specific processes and procedures.
Attend client meetings to understand client programs and initiatives, support their objectives, and assist Account Managers as needed.
Attend team meetings and training to stay informed about initiatives, learn relevant skills, and participate in department-building opportunities.
Serve as the initial point of escalation for Customer Support on designated accounts.
Manage one to two single-service accounts and perform general project management and account management responsibilities.
Work on other special projects as assigned.
Demonstrate commitment to Augeo's core values: Collaborative, Objective, Responsive, and Earnest.

Benefits

Medical, dental, and vision coverage, with additional perks through third-party vendors in select locations.
Paid long-term disability and life insurance.
HSA/FSA plans.
Voluntary benefits, including critical illness, hospital, and pet coverage.
Employee benefit education, campaigns, and wellness opportunities.
401(k) retirement matching and financial planning resources.
Education reimbursement.
Several EAP resources.
13 paid holidays and PTO time.
Rewards and incentives for birthdays, work anniversaries, professional and personal milestones, company involvement, and kudos.
Employee referral bonuses.
Employee group opportunities.
Fun, casual, and flexible working environment that embraces the hybrid workstyle.
Career growth opportunities.