Account Coordinator

Augeo Affinity Marketing, Inc.•Saint Paul, MN

About The Position

The Account Coordinator provides administrative and operational support to a team of Account Managers. Tasks include data entry and research, report verification, basic system configuration and updates, mailing assembly and management, and contacting participants by phone and email. This is an entry-level position with potential for growth. The role supports client programs and initiatives through project coordination, documentation, meeting participation, and account support. Candidates local to an Augeo office are expected to work a hybrid schedule; candidates outside commuting distance of an office may work remotely. Applicants must be legally authorized to work in the United States at the time of application and throughout employment. Augeo does not provide employment-based visa sponsorship for this position.

Requirements

Four-year college degree preferred or 2–3 years of business experience.
Comfort with web-based technologies.
Excellent written and verbal communication skills.
Proficiency with Microsoft Suite.
Ability and desire to learn business skills and apply them to daily responsibilities and projects.
Strong data entry background and comfort level.
Excellent attention to detail and follow-up skills.
Strong problem-solving and research skills.
Ability to support multiple projects simultaneously and meet deadlines.
Strong organizational skills.
Personal confidence and ability to thrive in a team environment.
High degree of enthusiasm and accountability.
Commitment to Augeo's core values: Collaborative, Objective, Responsive, and Earnest.
Applicants must be legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Nice To Haves

Four-year college degree.

Responsibilities

Develop processes and systems to improve productivity, organization, and project efficiency.
Manage multiple priorities and provide updates on project and task progress.
Create and maintain accurate documentation of operational and client-specific processes and procedures.
Attend client meetings to understand client programs and initiatives, support their objectives, and assist Account Managers as needed.
Attend team meetings and training to stay informed about team and department initiatives, learn relevant operational, project, and program management skills, and participate in department-building opportunities.
Serve as the initial point of escalation for Customer Support on designated accounts.
Manage 1–2 single-service accounts and perform general project and account management responsibilities.
Work on other special projects as assigned.

Benefits

Medical, dental, and vision coverage, with additional care perks through third-party vendors in select locations.
Paid long-term disability and life insurance.
HSA/FSA plans.
Voluntary benefits, including critical illness, hospital, and pet coverage.
Employee benefit education, campaigns, and wellness opportunities.
401(k) retirement matching and financial planning resources.
Education reimbursement.
Employee assistance program resources.
13 paid holidays and PTO.
Rewards and incentives for birthdays, work anniversaries, professional and personal milestones, company involvement, and kudos.
Employee referral bonuses.
Employee group opportunities.
Fun, casual, and flexible working environment that embraces hybrid work.
Career growth opportunities.