Account Coordinator – Personal Care / Cosmetics
About The Position
The Account Coordinator supports the Contract Packaging sales team and serves as the day-to-day point of contact for a portfolio of brand customers. The role owns customer orders from purchase order through shipment, coordinating with production, the warehouse, and shipping to meet delivery dates. It is a fast-paced, high-volume, hands-on position involving many SKUs and moving parts, rather than a traditional corporate desk job. The position is based 100% onsite in the Inland Empire, California, with a Monday–Friday schedule from 7:00 AM to 3:30 PM. It is non-exempt and pays $25.00–$33.00 per hour, depending on experience, with an annual bonus program. The employer is an established, fast-growing contract manufacturer with more than 30 years in business and approximately 400 employees. It produces personal care, cosmetic, household, and specialty products for national brands and manages more than 2,000 active SKUs. The company describes its culture as family-oriented, with accessible leadership and opportunities for strong performers to grow with the business. The work is primarily office-based, with regular time on the production floor and in the warehouse. Safety and dress requirements apply in those areas, and occasional exposure to fumes, airborne particles, and some chemicals may occur.
Requirements
- At least 2 years of experience in contract manufacturing, contract packaging, co-packing, OEM, or private label.
- Experience managing a high volume of SKUs and orders; relevant industries may include personal care, cosmetics, household, food, beverage, or nutraceuticals.
- Ability to multitask and stay organized in a fast-paced manufacturing environment.
- Experience working directly with production and planning teams on delivery dates.
- Strong Excel skills and ERP experience, such as SAP, JDE, Oracle, or similar.
- Clear, proactive written and verbal communication skills.
- A bachelor's degree, an associate degree with at least 2 years of related experience, or an equivalent combination of education and experience.
Responsibilities
- Own customer orders from purchase order through shipment, including order entry, confirmation, tracking, and expediting.
- Liaise between brand customers and the plant, monitoring materials, components, and production runs to protect delivery dates.
- Proactively communicate schedule changes to customers.
- Coordinate daily shipments with the warehouse and carriers.
- Prepare customer reports, including open order, status, and inventory reports.
- Support the sales team with order entry, follow-ups, and sample coordination.
- Join customer visits with sales leadership and attend trade shows as needed.
Benefits
- Annual bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
