Youth Program Coordinator Jobs

About The Position

Requirements

• Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
• Fluency in both English and Spanish.
• At least 1 year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
• At least 1 year of experience working with children and/or adolescents in a child welfare or social service setting.
• Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
• Ability to comply with required agency training programs.
• Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
• Ability and willingness to work non-traditional hours and be available for on-call phone consultations as needed.
• Manual dexterity and tactile, visual, and audio acuity; ability to perform repetitive motions and sustain visual and mental attention.
• Ability to sit and stand for prolonged periods and occasionally lift up to 25 pounds, bend, pull, and carry.
• Ability to travel frequently and drive for extended periods, with frequency varying according to program demands.

Nice To Haves

• Experience scheduling medical appointments.
• Experience documenting medical appointments.
• Understanding of the needs of immigrant populations and ability to support children and create a safe environment.
• Demonstrated ability to maintain relationships with community health providers and expand a community health network.

Responsibilities

• Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
• Oversee health services and coordinate timely, appropriate health services for children in care.
• Supervise Medical Coordinators and provide staff training on pediatric, adolescent, and migrant medical, dental, and public health topics.
• Develop and maintain procedures for confidential health records, triage, medical emergency response, environmental health and safety, and post-release health care planning and coordination.
• Protect confidential health records and follow NYAP, state, and funder guidelines for protected health information.
• Communicate children’s health needs to case managers and clinicians and elevate medical concerns to supervisors, care teams, healthcare providers, and the Division of Health as appropriate.
• Support scheduling healthcare appointments, transport children to and from appointments, accompany them during appointments, and help obtain medical clearances.
• Prepare Treatment Authorization Requests before appointments and follow up to ensure payments.
• Ensure qualified interpretation and translation services are in place.
• Participate in child intakes and discharges; prepare medical documentation packages and scan or upload records to portals and health-record systems.
• Collaborate with cross-functional care teams and medical, mental health, dental, and pharmacy providers, including assisting providers with the PCU process to become approved providers.
• Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
• Educate and support foster parents on medical policies and children’s care, help them fulfill medical responsibilities, and provide required authorization and identification documents.
• Collect completed forms and health records from medical providers and scan or upload them to the appropriate systems.
• Complete and submit required placement documents, assessments, medical packages, medication and temperature logs, medical summaries, checklists, and other documentation within required timeframes.
• Maintain secure, properly filed physical health records and upload documents to the appropriate portals and health-record systems.
• Communicate regularly with children’s care teams and work toward continuous quality improvement in medical records and upload timeliness.
• Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
• Provide ongoing health-related education to staff and foster parents, including training on the five rights of medication administration, CPR, and First Aid.
• Maintain Red Cross CPR/First Aid Trainer certifications.
• Assist and support program leadership during audits.
• Perform other duties as requested.

Benefits

• 33 paid days off each year, consisting of 11 holidays and 22 days of PTO.
• Healthcare benefits for employees and their families.
• Pet insurance with discounts and reimbursements.
• 401(k).
• Summer hours, including half-day Fridays.
• Work anniversary trips.
• Mileage reimbursement.
• Phone allowance.
• Student loan repayment assistance.
• CEUs and ongoing training and education.
• Competitive salary and benefits.