Lead Medical Coordinator - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM•Naperville, IL

5d•$94,000 - $94,000•Onsite

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides training on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health. It also develops and maintains procedures for confidential health records, health-concern triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The position coordinates appointments and care with children’s cross-functional teams and medical, mental health, dental, and pharmacy providers; supports foster parents; and helps ensure health documentation is complete, securely stored, and uploaded on time. The Lead Medical Coordinator also maintains medical supplies, provides staff and foster-parent education, maintains Red Cross CPR/First Aid Trainer certifications, and supports program leadership during audits. The role is based in Naperville, Illinois, and requires English-Spanish bilingual fluency, an active RN license, and frequent travel.

Requirements

Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
Fluent in both English and Spanish.
At least one year of employment in public health or a health care setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least one year of experience in child welfare, working with children and/or adolescents in a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to comply with required agency training programs.
Proficient with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Ability and willingness to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to use manual dexterity and tactile, visual, and audio acuity; perform repetitive motions; and sit and stand for prolonged periods.
Ability to occasionally lift up to 25 pounds, bend, pull, and carry.
Ability to travel frequently and drive for extended periods, with frequency varying according to program demands.

Nice To Haves

Experience scheduling medical appointments.
Experience documenting medical appointments.
Understanding of immigrant populations’ needs and ability to provide support and create a safe environment for children in the program.
Demonstrated ability to maintain relationships with community health providers and expand the community health network.

Responsibilities

Perform work consistently with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Oversee health services and coordinate timely, appropriate health care for children in care.
Supervise Medical Coordinators and train staff on pediatric, adolescent, and migrant health topics, including medical, dental, and public health matters.
Develop and maintain procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination.
Protect the confidentiality of health records and follow NYAP, state, and funder requirements for protected health information.
Communicate children’s health needs to case managers and clinicians and coordinate with assigned care teams and health providers.
Support scheduling health care appointments, transport children to appointments, accompany them, and help obtain medical clearances.
Prepare Treatment Authorization Requests before appointments and follow up on payments.
Ensure qualified interpretation and translation services are available.
Participate in children’s intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health record systems.
Collaborate with medical, mental health, dental, and pharmacy providers, including assisting providers with the PCU process to become approved providers.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Escalate medical concerns to supervisors, cross-functional teams, health care providers, and the Division of Health as appropriate.
Educate and support foster parents on medical policies and care responsibilities, answer questions, and provide authorization and identification documents needed for services.
Collect and verify completed forms and health records from providers and upload them to the appropriate systems.
Complete and submit assigned placement documents, assessments, medical packages, medication and temperature logs, medical summaries, checklists, and other documentation within required timeframes.
Maintain secure physical health files and records and communicate with care teams to support quality improvement and timely record uploads.
Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, supplies, and other essential medical items.
Provide ongoing training to staff and foster parents on children’s health needs, the five rights of medication administration, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support Program Leadership during audits.
Perform other duties as requested.