Lead Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Roselle, IL

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides staff training on pediatric, adolescent, migrant, medical, dental, and public health topics. It develops and maintains procedures for confidential health records, health concern triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The coordinator works with children, foster parents, care teams, healthcare providers, and program leadership to arrange and document care, support health-related decisions, maintain secure and complete records, and promote children’s health and safety. The position also provides education and training to staff and foster parents and supports audits and continuous quality improvement. The role requires English-Spanish fluency, a licensed RN credential, and a bachelor's or higher health-related education qualification.

Requirements

Licensed Registered Nurse (RN).
Bachelor's degree or higher in a health-related field.
Fluent in English and Spanish.
At least 1 year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least 1 year of experience working with children and/or adolescents in the child welfare field or a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to maintain compliance with required agency training programs.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word processing, spreadsheet, and database software.
Ability to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to use manual dexterity and tactile, visual, and audio acuity; perform repetitive motions; sit and stand for prolonged periods; and sustain visual and mental effort.
Ability to occasionally lift up to 25 pounds, bend, pull, and carry.
Ability to travel frequently and drive while sitting for extended periods, with frequency varying according to program demands.

Nice To Haves

Experience scheduling medical appointments.
Experience documenting medical appointments.
Understanding of the needs of immigrant populations and ability to support children and create a safe program environment.
Demonstrated ability to maintain relationships with community health providers and expand a community health network.

Responsibilities

Perform work consistent with NYAP’s mission, values, and philosophies and provide children with a positive, appropriate medical environment.
Oversee health services and coordinate timely, appropriate health services for children in care.
Supervise Medical Coordinators and train staff on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health.
Develop and maintain policies and procedures for confidential health records, triage, medical emergency response, environmental health and safety, and post-release health care planning and coordination.
Protect the confidentiality of health records and comply with NYAP, state, and funder guidelines for protected health information.
Communicate children’s health needs to case managers and clinicians, and coordinate with assigned cross-functional teams and medical, mental health, dental, and pharmacy providers.
Support scheduling health care appointments; transport and accompany children to appointments; obtain medical clearances; prepare Treatment Authorization Requests and follow up on payments.
Ensure qualified interpretation and translation services are in place.
Participate in child intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health record systems.
Assist healthcare providers with the PCU process to become approved providers.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Escalate medical concerns to supervisors, cross-functional teams, healthcare providers, and the Division of Health as appropriate.
Educate and support foster parents on medical policies and children’s care, assist with required responsibilities, and provide necessary authorization and identification documents.
Collect completed forms and health records from providers and ensure they are scanned or uploaded to the appropriate systems.
Complete and submit assigned documentation within required timeframes, including placement documents, assessments, medical packages, medication and temperature logs, summaries, and checklists.
Upload documents and securely file physical health records in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and work toward continuous quality improvement in medical records and upload timelines.
Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
Provide ongoing training to staff and foster parents on children’s health needs, the five rights of medication administration, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support program leadership during audits.
Perform other duties as requested.