Lead Medical Coordinator - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM•Evendale, OH
•Onsite

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in the program. The role supervises Medical Coordinators and provides staff training on medical, dental, and public health topics related to pediatric, adolescent, and migrant health. It also develops and maintains procedures for confidential health records, triage of health concerns, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The Lead Medical Coordinator works with children, foster parents, care teams, and health providers to coordinate appointments, documentation, authorizations, interpretation and translation, and follow-up care. The position supports health record quality and confidentiality, staff and foster-parent education, audit processes, and the maintenance of first aid kits and medicine cabinets. The role requires bilingual English and Spanish fluency, a nursing license, and work with children and adolescents in health care and social-service settings.

Requirements

  • Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
  • Fluency in English and Spanish is required.
  • At least 1 year of employment in public health or a health care setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
  • At least 1 year of experience in child welfare, working with children and/or adolescents in a social-service setting.
  • Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
  • Ability to comply with required agency training programs.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Ability to schedule and document medical appointments.
  • Ability to understand the needs of immigrant populations and provide support in a safe environment for children in the program.
  • Demonstrated ability to maintain relationships with community health providers and expand the community health network.
  • Willingness to work non-traditional hours and be available for on-call phone consultations as needed.
  • Ability to meet the physical demands of the job, including manual dexterity and sensory acuity; repetitive motion; prolonged sitting and standing; sustained visual and mental effort; occasional lifting up to 25 pounds, bending, pulling, and carrying; and frequent travel and driving while seated for extended periods.

Responsibilities

  • Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
  • Oversee health services and coordinate timely, appropriate health services for children in care.
  • Supervise Medical Coordinators and provide staff training on pediatric, adolescent, and migrant health topics, including medical, dental, and public health.
  • Develop and maintain procedures for confidential health records, health concern triage, medical emergency response, environmental health and safety, and post-release health care planning and coordination.
  • Protect the confidentiality of health records and follow NYAP, state, and funder guidelines for protected health information.
  • Communicate children’s health needs to case managers and clinicians, and coordinate with assigned cross-functional teams and medical, mental health, dental, and pharmacy providers.
  • Support scheduling health care appointments, transport children to and from appointments, and accompany them during appointments.
  • Assist in obtaining medical clearances from health care providers and prepare Treatment Authorization Requests before appointments, following up on payment.
  • Ensure qualified interpretation and translation services are in place.
  • Participate in children’s intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health record systems.
  • Assist health care providers with completing the PCU process to become an approved provider.
  • Report medical emergencies through the SIR/CLE process and elevate medical concerns to supervisors, care teams, health care providers, and the Division of Health as appropriate.
  • Educate and support foster parents on medical policies and children’s care, assist with required medical responsibilities, and provide necessary authorization and identification documents.
  • Collect completed forms and health records from providers and ensure they are uploaded to the appropriate portals and systems.
  • Complete and submit assigned placement documents, assessments, medical packages, medication and temperature logs, medical summaries, checklists, and other documentation on time.
  • Maintain secure, properly filed physical health records and regularly communicate with children’s care teams to meet continuous quality improvement measures for records and upload timelines.
  • Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
  • Provide ongoing training to staff and foster parents on children’s health needs, the five rights of medication administration, CPR, and First Aid.
  • Maintain Red Cross CPR/First Aid Trainer certifications.
  • Assist and support Program Leadership during audits.
  • Perform other duties as requested.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of paid time off.
  • Health care benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours, including half-day Fridays.
  • Work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
  • Competitive salaries and benefits.
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