Lead Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Aurora, CO

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides staff training on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health. It also develops and maintains procedures for confidential health records, health triage, medical emergencies, environmental health and safety, and post-release care planning and coordination. The coordinator works with children, foster parents, care teams, healthcare providers, and program leadership to support medical appointments, documentation, communications, and continuity of care. The position requires bilingual English-Spanish fluency, a nursing license, relevant health education and experience, and the ability to work non-traditional hours and provide on-call phone consultations as needed. Frequent travel and driving are required.

Requirements

Licensed Registered Nurse (RN) with a bachelor’s degree or higher health-related education qualification.
Fluent in English and Spanish.
At least 1 year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least 1 year of experience working with children and/or adolescents in the child welfare field in a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to maintain compliance with required agency training programs.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word processing, spreadsheet, and database software.
Ability and willingness to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to travel frequently and drive for extended periods.
Ability to perform the physical demands of the role, including manual dexterity and sensory acuity; repetitive motion; prolonged sitting and standing; sustained visual and mental effort; occasional lifting up to 25 pounds, bending, pulling, and carrying.

Nice To Haves

Experience scheduling medical appointments.
Experience documenting medical appointments.
Understanding of the needs of immigrant populations and ability to support children and create a safe environment.
Demonstrated ability to maintain relationships with community health providers and expand a community health network.

Responsibilities

Perform work consistent with NYAP’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Oversee health services and coordinate timely, appropriate healthcare for children in care.
Supervise Medical Coordinators and train staff on pediatric, adolescent, and migrant medical, dental, and public health topics.
Develop and maintain policies and procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release care planning and coordination.
Protect health record confidentiality and comply with NYAP, state, and funder requirements for protected health information.
Communicate children’s health needs to case managers and clinicians and help schedule healthcare appointments.
Assist with transporting children to appointments and accompany them during appointments; assist in obtaining medical clearances.
Prepare Treatment Authorization Requests before appointments and follow up to ensure payment.
Ensure qualified interpretation and translation services are available.
Participate in child intakes and discharges; prepare medical documentation packages and scan or upload documents to portals and health record systems.
Collaborate with cross-functional care teams and medical, mental health, dental, and pharmacy providers to ensure appropriate care, including assisting providers with the PCU approval process.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Escalate medical concerns to supervisors, care teams, healthcare providers, and the Division of Health as appropriate.
Educate and support foster parents on medical policies and children’s care, assist with required medical responsibilities, and provide authorization and identification documents needed for medical services.
Collect completed forms and health records from providers and ensure they are scanned or uploaded to the appropriate systems.
Complete and submit assigned documentation on time, including placement documents, assessments, medical packages, medication and temperature logs, medical summaries, and checklists.
Upload documents and securely file physical health records in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and work toward continuous quality improvement in medical records and upload timeliness.
Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
Provide ongoing training to staff and foster parents on children’s health needs, the five rights of medication administration, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support program leadership during audits.
Perform other duties as requested.