Lead Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Cincinnati, OH

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate health care for children in care. The role supervises Medical Coordinators and provides staff training on medical, dental, and public health topics relevant to pediatrics, adolescent health, and migrant health. The Lead Medical Coordinator also develops and maintains procedures for confidential health records, triage of health concerns, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The position works with children, foster parents, case managers, clinicians, cross-functional care teams, and community health providers to support continuity and quality of care. Duties include coordinating appointments and transportation, supporting medical documentation and records management, arranging interpretation and translation services, helping foster parents meet medical responsibilities, maintaining medical supplies, and supporting audits and continuous quality improvement. The role requires bilingual English-Spanish fluency, a nursing license, and willingness to work non-traditional hours and provide on-call phone consultations as needed.

Requirements

Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
Fluent in English and Spanish.
At least 1 year of employment in public health or a health care setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least 1 year of experience working in child welfare with children and/or adolescents in a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to maintain compliance with required agency training programs.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Ability to schedule and document medical appointments.
Ability to understand the needs of immigrant populations, support children, and create a safe environment for them.
Demonstrated ability to maintain relationships with community health providers and expand the community health network.
Willingness to work non-traditional hours and be available for on-call phone consultations as needed.
Manual dexterity and tactile, visual, and audio acuity; ability to perform repetitive motions and sustain visual and mental focus.
Ability to sit and stand for prolonged periods and occasionally lift up to 25 pounds, bend, pull, and carry.
Ability to travel frequently and drive for extended periods, with frequency varying according to program demands.

Responsibilities

Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Oversee health services and coordinate timely, appropriate health services for children in care.
Supervise Medical Coordinators and provide staff training on pediatric, adolescent, and migrant health, including medical, dental, and public health topics.
Develop and maintain policies and procedures for confidential health records, triage, medical emergency response, environmental health and safety, and post-release health care planning and coordination.
Protect health-record confidentiality and comply with NYAP, state, and funder guidelines for protected health information.
Communicate children’s health needs to case managers and clinicians, and support scheduling health care appointments.
Assist with transporting children to and from appointments and accompany them during appointments; help obtain medical clearances from providers.
Prepare Treatment Authorization Requests before appointments and follow up to ensure payment.
Ensure qualified interpretation and translation services are in place.
Participate in intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health-record systems.
Collaborate with children’s cross-functional care teams and medical, mental health, dental, and pharmacy providers to support appropriate care, including helping providers complete the PCU process to become approved providers.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Elevate medical concerns to supervisors, cross-functional teams, health care providers, and the Division of Health as appropriate.
Educate and support foster parents on medical policies and children’s medical care, assist with required medical responsibilities, and provide authorization and identification documents needed for medical services.
Collect and review completed forms and health records from providers, and scan or upload them to the appropriate systems.
Complete and submit assigned documentation within required timeframes, including placement documents, assessments, medical packages, medication and temperature logs, medical summaries, and checklists.
Upload documents to appropriate portals and systems and securely file physical health records in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and work toward continuous quality improvement measures for medical records and upload timelines.
Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
Provide ongoing training to staff and foster parents on children’s health needs, medication administration, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support Program Leadership during audits.
Perform other duties as requested.