Lead Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Naperville, IL

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and trains staff on pediatric, adolescent, migrant, medical, dental, and public health topics. It develops and maintains policies and procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The Lead Medical Coordinator works with children, foster parents, case managers, clinicians, cross-functional teams, and medical, mental health, dental, and pharmacy providers to support access to care and communicate health needs. The role coordinates appointments, transportation, documentation, interpretation services, medical records, and provider authorizations; helps maintain medication and first aid supplies; delivers staff and foster parent education; and supports audits and continuous quality improvement. The position requires bilingual English-Spanish fluency, an active Registered Nurse license, and travel to support children’s health care needs.

Requirements

Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
Fluent in both English and Spanish.
At least one year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least one year of experience in child welfare working with children and/or adolescents in a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to comply with required agency training programs.
Proficient with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Ability to schedule and document medical appointments.
Ability to understand the needs of immigrant populations and help create a safe environment for children in the program.
Ability to maintain relationships with community health providers and expand the community health network.
Willingness to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to meet the physical demands of the role, including frequent travel and driving, prolonged sitting and standing, repetitive motion, and occasional lifting, bending, pulling, and carrying up to 25 pounds.

Responsibilities

Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Oversee health services and coordinate timely, appropriate health services for children in care.
Supervise Medical Coordinators and train staff on pediatric, adolescent, and migrant medical, dental, and public health topics.
Develop and maintain procedures for confidential health records, health concern triage, medical emergency response, environmental health and safety, and post-release health care planning and coordination.
Protect health record confidentiality and follow NYAP, state, and funder requirements for protected health information.
Communicate children’s health needs to case managers and clinicians, and elevate medical concerns to supervisors, care teams, providers, and the Division of Health as appropriate.
Support scheduling health care appointments, transport children to appointments, accompany them, and assist in obtaining medical clearances.
Prepare Treatment Authorization Requests before appointments and follow up to ensure payment.
Ensure qualified interpretation and translation services are in place.
Participate in child intakes and discharges; prepare medical documentation packages and scan or upload documents to portals and health record systems.
Collaborate with children’s cross-functional teams and medical, mental health, dental, and pharmacy providers to ensure appropriate care, including helping providers complete the PCU process to become approved providers.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Educate and support foster parents on medical policies and children’s care, assist with required medical responsibilities, and provide authorization and identification documents needed for medical services.
Collect provider forms and health records, verify they are complete, and scan or upload them to the appropriate systems.
Complete and submit required documentation on time, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, and medical checklists.
Upload documents to appropriate portals and health record systems and securely file physical health records.
Communicate regularly with children’s care teams and work toward continuous quality improvement goals for medical records and upload timelines.
Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
Provide ongoing training to staff and foster parents on children’s health needs, medication administration, CPR, and First Aid; maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support Program Leadership during audits.
Perform other duties as requested.