Family Services Coordinator

NATIONAL YOUTH ADVOCATE PROGRAM•Merrillville, IN

About The Position

Under the general supervision of the Clinical Supervisor or designee, the Family Services Coordinator works with youth, families, foster parents, and community partners to provide advocacy and support toward safe and successful community living. The role provides community-based services, coordinates and monitors supports, and assists with family reunification or stabilization in accordance with the youth’s case plan. Services include in-home support, transportation, parenting education, counseling, referrals, advocacy, safety assessment, crisis response, and behavioral stabilization. The position is full-time in Merrillville, Indiana. The stated schedule is Monday through Friday, 9 a.m. to 5 p.m., with non-traditional evening and weekend hours required at times. The role involves daily travel to provide services to youth and families in the community.

Requirements

Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
Availability to work evenings and weekends as needed, and willingness to work flexible, non-traditional hours to serve families and clients.
Valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
Ability to obtain required automobile bodily injury insurance coverage of $100,000/$300,000.
Ability to be flexible and responsive to youth, foster caregivers, system partners, and internal customers.
Ability to remain objective and professional in all areas of the job.
Tolerance and respect for the ideas and actions of others.
Ability to work effectively with and show respect and sensitivity toward people from varied cultural, socioeconomic, ethnic, religious, and racial backgrounds.
Proficiency using desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.

Responsibilities

Support, represent, and extend the organization’s mission, vision, and values.
Provide in-home supportive services, transportation, parenting education, counseling, community resource referrals, advocacy, and other social service interventions to youth and families.
Travel daily to provide community-based services in compliance with organizational, contract, and regulatory requirements.
Complete required documentation and training in a timely manner.
Coordinate and monitor community services for youth and families, including mental health, medical, educational, psychological, vocational, and social services.
Regularly review and modify youth-based plans to support progress toward written goals.
Establish and maintain strong relationships with assigned foster parents and families of origin.
Assist with family reunification or stabilization with the youth’s primary family or another permanent living arrangement consistent with the youth’s case plan.
Provide safety assessments, crisis response, and behavioral stabilization services as needed.
Meet established productivity thresholds.
Participate in Continuous Quality Improvement activities monthly or quarterly.
Actively participate in weekly supervision.
Follow a team approach and support agency goals and co-workers.