Family Services Coordinator

NATIONAL YOUTH ADVOCATE PROGRAM•Carthage, IN

About The Position

The Family Services Coordinator works under the general supervision of the Clinical Supervisor or designee to support children, youth, and families in living safely and successfully in the community. The role works closely with youth, families, foster parents, and community partners to provide advocacy and support. Services include in-home support, transportation, parenting education, counseling, referrals to community resources, and other social-service interventions. The coordinator travels daily to provide community-based services and coordinates and monitors the youth’s and family’s mental health, medical, educational, psychological, vocational, and social services. The position also supports family reunification or stabilization, responds to safety and crisis needs, maintains required records and training, and participates in supervision and quality-improvement activities. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with flexible, non-traditional evening and weekend hours as needed. Compensation starts at $50,000.

Requirements

Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
Flexible availability, including willingness to work non-traditional hours as needed to serve families.
Valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
Automobile liability insurance coverage of $100,000/$300,000 bodily injury.
Ability to be flexible and responsive to youth, foster caregivers, system partners, and internal customers.
Ability to remain objective and professional in all areas of job function.
Tolerance and respect for the ideas and actions of others.
Ability to work effectively and respectfully with people from diverse cultural, socioeconomic, ethnic, religious, and racial backgrounds.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.

Nice To Haves

Two years of direct-service work experience with youth and families is strongly preferred.

Responsibilities

Support, represent, and advance the organization’s mission, vision, and values.
Provide in-home support, transportation, parenting education, counseling, community-resource referrals, advocacy, and other social-service interventions to youth and families.
Travel daily to deliver community-based services in compliance with organizational, contractual, and regulatory requirements.
Complete required documentation and training in a timely manner.
Coordinate and monitor community services for youth and families, including mental health, medical, educational, psychological, vocational, and social services.
Review and modify youth-based plans regularly to promote progress toward written goals.
Build and maintain strong relationships with assigned foster parents and families of origin.
Assist with family reunification or stabilization, or another permanent living arrangement consistent with the youth’s case plan.
Provide safety assessments, crisis response, and behavioral stabilization as needed.
Meet established productivity thresholds.
Participate in Continuous Quality Improvement activities monthly or quarterly.
Participate actively in weekly supervision.
Follow the team concept and support agency goals and coworkers.