Family Services Coordinator

National Youth Advocate Program•South Bend, IN

About The Position

Under the general supervision of the Clinical Supervisor or designee, the Family Services Coordinator works with youth, families, foster parents, and community partners to provide advocacy and support toward helping youth live safely and successfully in the community. The role delivers community-based social services and coordinates services for youth and families, while supporting family reunification or stabilization efforts in line with the youth’s case plan. The standard schedule is Monday through Friday, 9 a.m. to 5 p.m., with non-traditional hours, including evenings and weekends, as needed. The role requires daily travel to provide services in the community. Starting compensation is $50,000.

Requirements

Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
Valid driver’s license, reliable transportation, and a good driving record.
Automobile liability insurance coverage of $100,000/$300,000 bodily injury.
Flexible availability, including willingness to work non-traditional hours in service of families and persons served.
Ability to be flexible and responsive to youth, foster caregivers, system partners, and internal customers.
Ability to remain objective and professional in all areas of job function.
Tolerance and respect for the ideas and actions of others.
Ability to work effectively with, and be respectful and sensitive toward, people from varied cultural, socioeconomic, ethnic, religious, and racial backgrounds.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word processing, spreadsheet, and database software.

Nice To Haves

Two years of direct-service work experience with youth and families is strongly preferred.

Responsibilities

Actively support, represent, and extend the organization’s mission, vision, and values.
Provide in-home supportive services, transportation, parenting education, counseling, community resource referrals, advocacy, and other social service interventions to youth and families.
Travel daily to provide community-based services in compliance with organizational, contract, and regulatory requirements.
Complete required documentation and training in a timely manner.
Coordinate and monitor community services for youth and families, including mental health, medical, educational, psychological, vocational, and social services.
Regularly review and modify youth-based plans to support progress toward written goals.
Establish and maintain strong relationships with assigned foster parents and families of origin.
Assist with family reunification or stabilization efforts consistent with the youth’s case plan.
Provide safety assessments, crisis response, and behavioral stabilization services as needed to support youth safety and stability.
Meet established productivity thresholds.
Participate in Continuous Quality Improvement activities monthly or quarterly.
Actively participate in weekly supervision.