Lead Medical Coordinator - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM • Roselle, IL

5d • $94,000 - $94,000 • Onsite

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides staff training on pediatric, adolescent, and migrant health topics, including medical, dental, and public health. It also develops and maintains procedures for confidential health records, triage, emergency response, environmental health and safety, and post-release health planning and coordination.

The position works with children, foster parents, case managers, clinicians, healthcare providers, and cross-functional teams to support access to care and meet documentation and quality requirements. Responsibilities include coordinating appointments, transportation, interpretation services, medical records, authorizations, and health-related training. The role also maintains medical supplies and supports program leadership with audits.

Requirements

• Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
• Fluent in English and Spanish.
• At least one year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
• At least one year of experience working with children and/or adolescents in a child welfare or social service setting.
• Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
• Ability to maintain compliance with required agency training programs.
• Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
• Ability to schedule medical appointments and document them.
• Understanding of the needs of immigrant populations and ability to support children and create a safe environment.
• Demonstrated ability to maintain relationships with community health providers and expand the community health network.
• Willingness to work non-traditional hours and be available for on-call phone consultations as needed.
• Ability to meet the physical demands of the role, including manual dexterity and sensory acuity; repetitive motion; prolonged sitting and standing; occasional lifting up to 25 pounds, bending, pulling, and carrying; and frequent travel and driving.

Responsibilities

• Perform work consistently with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
• Oversee health services and coordinate timely, appropriate health services for children in care.
• Supervise Medical Coordinators and train staff on pediatric, adolescent, and migrant medical, dental, and public health topics.
• Develop and maintain policies and procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health planning and care coordination.
• Protect health record confidentiality and comply with NYAP, state, and funder guidelines for protected health information.
• Communicate children’s health needs to case managers and clinicians and elevate medical concerns to supervisors, care teams, healthcare providers, and the Division of Health as appropriate.
• Support scheduling healthcare appointments, transport children to and from appointments, accompany them during appointments, and assist in obtaining medical clearances.
• Prepare Treatment Authorization Requests before appointments and follow up on payments.
• Ensure qualified interpretation and translation services are in place.
• Participate in intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health record systems.
• Collaborate with assigned cross-functional teams and medical, mental health, dental, and pharmacy providers to ensure appropriate care, including assisting providers with the PCU approval process.
• Report medical emergencies through the SIR/CLE process in accordance with ORR/NYAP policies and procedures.
• Educate and support foster parents on medical policies and care responsibilities, answer questions, and provide required authorization and identification documents.
• Collect and review forms and health records from providers, ensuring they are completed and uploaded to appropriate systems.
• Complete and submit required placement documents, assessments, medical packages, medication and temperature logs, medical summaries, checklists, and other documentation within required timeframes.
• Maintain secure physical health files and records and communicate with care teams to meet continuous quality improvement measures for records and upload timelines.
• Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
• Provide ongoing training to staff and foster parents on children’s health needs, medication administration, CPR, and First Aid.
• Maintain Red Cross CPR/First Aid Trainer certifications.
• Assist and support Program Leadership during audits.
• Perform other duties as requested.

Benefits

• 33 paid days off each year, including 11 holidays and 22 days of paid time off.
• Healthcare benefits for employees and their families.
• Pet insurance with discounts and reimbursements.
• 401(k).
• Summer hours off, including half-day Fridays and work anniversary trips.
• Mileage reimbursement.
• Phone allowance.
• Student loan repayment assistance.
• CEUs and ongoing training and education.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior