Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Roselle, IL

About The Position

The Medical Coordinator for La Jornada arranges and coordinates appropriate medical, dental, mental health, and pharmacy services for children in care, including urgent, emergent, and preventive health care. The role maintains complete, confidential health records; communicates regularly with children’s care teams; coordinates appointments and interpretation services; and works toward continuous quality improvement. The Medical Coordinator also supports children in having a positive medical environment and supports foster parents and staff with health-related education and responsibilities.

Requirements

Licensed Practical or Vocational Nurse (LPN/LVN) or a higher health-related qualification, such as a Registered Nurse (RN) with a bachelor’s degree, or a bachelor’s degree in a relevant field.
Fluency in both English and Spanish.
At least 1 year of employment in public health or a healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least 1 year of experience working with children and/or adolescents in a child welfare or social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to maintain compliance with required agency training programs.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Experience scheduling medical appointments.
Experience documenting medical appointments.
Ability to recognize and understand the needs of immigrant populations and provide support in a safe environment for program children.
Demonstrated ability to maintain relationships with community health providers and expand the community health network.
Willingness to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to meet the physical demands of the position, including frequent travel and driving, prolonged sitting and standing, repetitive motion, and occasional lifting, bending, pulling, and carrying.

Responsibilities

Perform work consistent with NYAP’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Protect the confidentiality of health records and comply with NYAP, state, and funder requirements for protected health information.
Work to obtain Memorandums of Understanding with medical, dental, and mental health providers.
Participate in children’s intakes and discharges, including administering COVID-19 tests, preparing medical documentation packages, and scanning or uploading documents to portals and health record systems.
Continuously assess children’s medical, dental, and mental health needs and coordinate care in accordance with applicable policies and procedures.
Collaborate with children’s cross-functional care teams and medical, mental health, dental, and pharmacy providers to arrange appropriate care.
Assist healthcare providers with the PCU approval process; schedule initial, follow-up, wellness, and specialist appointments; prepare Treatment Authorization Requests and follow up on payment; transport children to and from appointments and accompany them; and obtain medical clearances.
Report medical emergencies through the SIR/CLE process and escalate medical concerns to supervisors, care teams, healthcare providers, and DHUC as appropriate.
Support foster parents by explaining medical policies, answering care-related questions, assisting with required medical responsibilities, and providing authorization and identification documents needed for services.
Collect forms and health records from providers, ensure they are complete, and scan or upload them to appropriate portals and health record systems.
Complete and submit assigned documentation within required timeframes, including placement documents, assessments, medical packages, COVID-19 checklists, medication and temperature logs, medical summary forms, and medical checklists.
Upload documents and securely file physical health records in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and work toward quality improvement goals for medical records and upload timelines.
Maintain medicine cabinets and first aid kits with current over-the-counter medications, first aid supplies, rapid antigen COVID-19 tests, and other essential medical items.
Provide training and ongoing education to staff and foster parents on children’s health needs, medication administration, COVID-19 testing, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support program leadership during audits.
Perform other duties as requested.