Lead Medical Coordinator - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM • Aurora, CO

9d • $94,000 - $94,000 • Onsite

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides staff training on medical, dental, and public health topics relevant to pediatrics, adolescent health, and migrant health. It also develops and maintains procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination.

The coordinator works with children, foster parents, case managers, clinicians, cross-functional care teams, and health care providers to arrange and document care, support continuity of services, and safeguard protected health information. The role also supports staff and foster-parent education, quality improvement, and audits. This position requires bilingual English and Spanish fluency, a nursing license, and the ability to work non-traditional hours and provide on-call phone consultations as needed.

Requirements

• Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health-related field.
• Bilingual fluency in English and Spanish.
• At least 1 year of employment in public health or a health care setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
• At least 1 year of experience working with children and/or adolescents in a child welfare or social service setting.
• Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
• Ability to maintain compliance with required agency training programs.
• Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
• Ability and willingness to work non-traditional hours and be available for on-call phone consultations as needed.
• Ability to perform the stated physical demands, including frequent travel and driving, with reasonable accommodations where applicable.

Nice To Haves

• Experience scheduling medical appointments.
• Experience documenting medical appointments.
• Understanding of the needs of immigrant populations and ability to provide support and create a safe environment for children in the program.
• Demonstrated ability to maintain relationships with community health providers and expand the community health network.

Responsibilities

• Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
• Oversee health services and coordinate timely, appropriate health services for children in care.
• Supervise Medical Coordinators and provide staff training on pediatric, adolescent, and migrant health topics, including medical, dental, and public health matters.
• Develop and maintain policies and procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination.
• Protect the confidentiality of health records and comply with NYAP, state, and funder guidelines for protected health information.
• Communicate health needs to case managers and clinicians, and support scheduling health care appointments in accordance with applicable policies and procedures.
• Help transport children to and from appointments and accompany them during appointments; assist with obtaining medical clearances from providers.
• Prepare Treatment Authorization Requests before appointments and follow up to ensure payment.
• Ensure qualified interpretation and translation services are in place.
• Participate in child intakes and discharges; prepare medical documentation packages and scan or upload documents to portals and health record systems.
• Collaborate with cross-functional care teams and medical, mental health, dental, and pharmacy providers to ensure appropriate care, including helping providers complete the PCU process to become approved providers.
• Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
• Escalate medical concerns to supervisors, cross-functional teams, health care providers, and the Division of Health as appropriate.
• Educate and support foster parents on medical policies and children’s care, answer questions, assist with required medical responsibilities, and provide authorization and identification documents needed for services.
• Collect completed forms and health records from providers and ensure they are scanned or uploaded to the appropriate portals and systems.
• Complete and submit required documentation on time, including placement documents, assessments, medical packages, medication and temperature logs, medical summaries, and checklists.
• Maintain secure, properly filed physical health records and upload documents to appropriate portals and systems in compliance with confidentiality requirements.
• Communicate regularly with children’s care teams and work toward continuous quality improvement in medical records and upload timelines.
• Keep medicine cabinets and first aid kits stocked with current over-the-counter medications, first aid supplies, and other essential medical items.
• Provide ongoing training to staff and foster parents on children’s health needs, medication administration, CPR, and First Aid; maintain Red Cross CPR/First Aid Trainer certifications.
• Assist and support Program Leadership during audits.
• Perform other duties as requested.

Benefits

• 33 paid days off each year, comprising 11 holidays and 22 days of paid time off.
• Healthcare benefits for employees and their families.
• Pet insurance with discounts and reimbursements.
• Competitive salaries and benefits, including a 401(k).
• Summer Hours Off, including half-day Fridays and work anniversary trips.
• Mileage reimbursement.
• Phone allowance.
• Student loan repayment assistance.
• CEUs and ongoing training and education.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior