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Automotive Service Advisor / Writer | Weekends Off | Waxahachie

Christian Brothers Automotive•Waxahachie, TX
•Onsite

About The Position

As an Automotive Service Advisor / Writer at Christian Brothers Automotive, you are a key point of contact for guests seeking help with their vehicles. You guide guests through the repair process, keep them informed about vehicle status, and ensure they are satisfied before leaving. The role focuses on building long-term guest relationships while presenting repair solutions clearly and selling services honestly. The position is at 1300 W. Hwy 287 Bypass, Waxahachie, TX 75165, and is scheduled Monday through Friday, 7 a.m. to 6 p.m.

Requirements

  • Current driver’s license.
  • Driving record acceptable to the company’s current insurance carrier.
  • Proficiency with Windows-based computer software and automotive store applications.
  • Ability to work effectively with others and contribute positively to team dynamics and shared goals.
  • Flexibility in handling change, shifting priorities, diverse personalities, and work styles.
  • Dependability and reliability for the Monday–Friday, 7 a.m.–6 p.m. schedule.
  • Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
  • Ability to occasionally lift and carry objects over 50 pounds.
  • Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

  • Experience in automotive customer service and/or automotive service sales.

Responsibilities

  • Greet every guest with hospitality and respect.
  • Present the best solution to repair each guest’s vehicle in a way that is easy to understand.
  • Manage the store’s workflow effectively and efficiently.
  • Sell services consistently and effectively without jeopardizing honesty and integrity.
  • Maintain a positive attitude and team atmosphere.
  • Communicate clearly and professionally by phone.
  • Build long-term relationships among the store, the employee, and guests.
  • Direct, coordinate, and participate in customer service activities.
  • Shuttle guests as needed.
  • Ensure repairs are performed to proper specifications.
  • Work as a team and assist other employees as needed.
  • Perform other duties as assigned.

Benefits

  • Full-time hourly position with Nice Difference Bonus.
  • Performance-based commission.
  • Paid vacation and paid holidays.
  • Healthcare benefits available.
  • Matching retirement plan.
  • Ongoing training and career advancement.
  • Continuous training through the CBA Flywheel Learning System.
  • Employer-paid financial wellness program and app, SmartDollar & EveryDollar.
  • Chaplain care support available.
  • Weekly lunches provided.
  • Employee appreciation events.
  • Employee discount.
  • Team performance bonuses.
  • Employee Point Store access to redeem training points for swag and rewards.
  • Closed every weekend.

Career Resources

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