Writer Jobs

About The Position

Requirements

• Bachelor’s degree in Technical Writing, Instructional Design/Technology, Educational Technology, English, Communications, Information Systems, or a related scientific discipline, or an equivalent combination of education and experience.
• At least 2 years of technical writing experience in a regulated industry environment.
• Demonstrated experience writing and revising SOPs, work instructions, or equivalent procedural documentation.
• Experience translating verbal or informal process descriptions into structured visual workflow documentation, such as process maps, flowcharts, or swim lane diagrams.
• Experience developing or revising PowerPoint presentations for training or instructional purposes.
• Experience designing and developing multiple training events, curricula, or learning using adult-learning principles.
• Experience maintaining training records.
• Ability to read, write, speak, and understand English.
• Strong written communication skills and the ability to write clearly for technical and non-technical audiences.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, and Teams) and Adobe Acrobat.
• Ability to analyze and document workflows and create process maps, flowcharts, or swim lane diagrams using Visio, Lucidchart, PowerPoint, or similar tools.
• Ability to quickly learn scientific subject matter and translate it into accurate, understandable documentation.
• Strong organizational skills, ability to manage multiple concurrent projects and meet deadlines independently, and attention to detail.
• Knowledge and application of adult-learning principles and instructional design models, with ability to design online, in-person, and blended learning.
• Ability to evaluate training effectiveness and present data and findings to management teams.
• Ability to read and interpret materials, verbally communicate, and hear as required.
• Ability to sit for extended periods, talk for extended periods, reach while standing, and perform general repetitive motions, especially related to computer work.

Nice To Haves

• Familiarity with lean methodologies such as 5S, standard work, or kaizen, and experience documenting processes in a continuous-improvement culture.
• SharePoint experience.
• Familiarity with document-control principles and regulated-industry standards, including GLP, GCP, or ISO environments.
• At least 5 years of experience in human resources, education, instructional design, or a related field.
• Experience with training evaluation systems.
• Multilingual ability.

Responsibilities

• Review, revise, and restructure quality documents for clarity, accuracy, and compliance with applicable quality and regulatory standards.
• Map workflows with subject matter experts before drafting or revising procedures.
• Draft SOPs and work instructions with subject matter experts, applying company templates, consistent style, formatting, and document-control procedures.
• Revise and develop training presentations and job aids for instructor-led and self-guided formats, aligned with learning objectives.
• Develop visual process aids, including flowcharts, decision trees, and swim lane diagrams.
• Create and update competency verification documents, including knowledge checks, practical assessments, and sign-off forms.
• Adapt technical content into accessible language for different learner levels and coordinate technical validation with subject matter experts.
• Produce learning materials in appropriate formats, including print, graphics, audio, video, animation, and multimedia; develop classroom handouts, instructional materials, learning aids, and manuals.
• Convert SOPs and work instructions into structured learning pathways with learning objectives, sequenced content, practice activities, and competency verification.
• Develop modular, reusable training content and build and maintain a training catalog for use across sites and roles.
• Prepare reskilling and upskilling pathways for role transitions, process changes, and individual and team development.
• Apply instructional design and adult-learning practices to online, in-person, and blended learning.
• Create evaluations and report on training effectiveness, including whether taught skills and techniques are incorporated into employee work behavior.
• Evaluate ongoing programs for relevance to business processes and employee development; update online courses, learning pathways, and the training catalog based on feedback, process changes, and evaluation results.
• Maintain training records and present training data and effectiveness metrics to management teams.
• Prepare scripts, presenter notes, and on-screen text for prerecorded training presentations, aligning narration with visual content.
• Review draft or recorded training modules for consistency, completeness, and readability, and provide written revision recommendations.
• Support the Associate Director, Technical Instruction in organizing and maintaining the training content library and training catalog.
• Partner with department subject matter experts to gather accurate technical information and maintain working relationships with SMEs and business leaders to support needs assessment, content validation, and adoption.
• Assist with periodic document reviews and audit-related updates.
• Communicate project status, timelines, and risks to the Associate Director, Technical Instruction; participate in team meetings and contribute to process-improvement initiatives.

Benefits

• Health coverage
• Dental coverage
• Short- and long-term disability coverage
• Paid time off
• 401(k) participation with company match
• Paid parental leave