Technical Writer / Instructional Designer

Inotiv•Indianapolis, IN

3d•$69,700 - $80,000

About The Position

The Technical Writer / Instructional Designer supports the Technical Instruction team by revising and producing technical documentation and training materials, then turning them into structured, standardized learning solutions. Reporting to the Associate Director, Technical Instruction, this role works with subject matter experts, quality and operations personnel, and business leaders to ensure procedural documents and learning materials are accurate, clear, consistent, and suitable for deployment in multiple learning environments. The role converts SOPs and work instructions into learning pathways; develops modular training content and a training catalog; maintains standardized curricula; and prepares reskilling and upskilling pathways. It applies instructional design and adult-learning practices to online, in-person, and blended learning, and evaluates training effectiveness to support a harmonized approach to technical training across the organization. The work is primarily performed in an office or remote environment, with periodic on-site presence required. The position may be offered at different levels based on candidates’ education and experience. The anticipated base salary range is stated as “between $69,700,000 to $80,000”; salary is commensurate with experience and responsibilities.

Requirements

Bachelor’s degree in Technical Writing, Instructional Design/Technology, Educational Technology, English, Communications, Information Systems, or a related scientific discipline, or an equivalent combination of education and experience.
At least 2 years of technical writing experience in a regulated industry environment.
Demonstrated experience writing and revising SOPs, work instructions, or equivalent procedural documentation.
Experience translating verbal or informal process descriptions into structured visual workflow documentation, such as process maps, flowcharts, or swim lane diagrams.
Experience developing or revising PowerPoint presentations for training or instructional purposes.
Experience designing and developing multiple training events, curricula, or learning using adult-learning principles.
Experience maintaining training records.
Ability to read, write, speak, and understand English.
Strong written communication skills and the ability to write clearly for technical and non-technical audiences.
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, and Teams) and Adobe Acrobat.
Ability to analyze and document workflows and create process maps, flowcharts, or swim lane diagrams using Visio, Lucidchart, PowerPoint, or similar tools.
Ability to quickly learn scientific subject matter and translate it into accurate, understandable documentation.
Strong organizational skills, ability to manage multiple concurrent projects and meet deadlines independently, and attention to detail.
Knowledge and application of adult-learning principles and instructional design models, with ability to design online, in-person, and blended learning.
Ability to evaluate training effectiveness and present data and findings to management teams.
Ability to read and interpret materials, verbally communicate, and hear as required.
Ability to sit for extended periods, talk for extended periods, reach while standing, and perform general repetitive motions, especially related to computer work.

Nice To Haves

Familiarity with lean methodologies such as 5S, standard work, or kaizen, and experience documenting processes in a continuous-improvement culture.
SharePoint experience.
Familiarity with document-control principles and regulated-industry standards, including GLP, GCP, or ISO environments.
At least 5 years of experience in human resources, education, instructional design, or a related field.
Experience with training evaluation systems.
Multilingual ability.

Responsibilities

Review, revise, and restructure quality documents for clarity, accuracy, and compliance with applicable quality and regulatory standards.
Map workflows with subject matter experts before drafting or revising procedures.
Draft SOPs and work instructions with subject matter experts, applying company templates, consistent style, formatting, and document-control procedures.
Revise and develop training presentations and job aids for instructor-led and self-guided formats, aligned with learning objectives.
Develop visual process aids, including flowcharts, decision trees, and swim lane diagrams.
Create and update competency verification documents, including knowledge checks, practical assessments, and sign-off forms.
Adapt technical content into accessible language for different learner levels and coordinate technical validation with subject matter experts.
Produce learning materials in appropriate formats, including print, graphics, audio, video, animation, and multimedia; develop classroom handouts, instructional materials, learning aids, and manuals.
Convert SOPs and work instructions into structured learning pathways with learning objectives, sequenced content, practice activities, and competency verification.
Develop modular, reusable training content and build and maintain a training catalog for use across sites and roles.
Prepare reskilling and upskilling pathways for role transitions, process changes, and individual and team development.
Apply instructional design and adult-learning practices to online, in-person, and blended learning.
Create evaluations and report on training effectiveness, including whether taught skills and techniques are incorporated into employee work behavior.
Evaluate ongoing programs for relevance to business processes and employee development; update online courses, learning pathways, and the training catalog based on feedback, process changes, and evaluation results.
Maintain training records and present training data and effectiveness metrics to management teams.
Prepare scripts, presenter notes, and on-screen text for prerecorded training presentations, aligning narration with visual content.
Review draft or recorded training modules for consistency, completeness, and readability, and provide written revision recommendations.
Support the Associate Director, Technical Instruction in organizing and maintaining the training content library and training catalog.
Partner with department subject matter experts to gather accurate technical information and maintain working relationships with SMEs and business leaders to support needs assessment, content validation, and adoption.
Assist with periodic document reviews and audit-related updates.
Communicate project status, timelines, and risks to the Associate Director, Technical Instruction; participate in team meetings and contribute to process-improvement initiatives.