Technical Instructional Designer

Mass General Brigham•Somerville, MA

9h•Hybrid

About The Position

Mass General Brigham is seeking a Technical Instructional Designer to lead the design, development, and implementation of engaging, high-quality instructional materials and programs. The role combines visual design, learning experience design, and interactive media to make complex regulatory, clinical, and scientific content accessible and impactful. If the role involves Epic, relevant Epic training and certifications are required. The position develops and maintains enterprise Epic training content for clinical and revenue cycle applications, and creates instructional curricula and programs across courses, workshops, online modules, and blended learning. It leads the instructional design process from analysis through evaluation, collaborating with subject matter experts, stakeholders, and instructional design teams. The role also manages the training environment for assigned applications and coordinates training strategies, plans, and processes. The schedule is hybrid, with onsite work at least four times per month. Remote work requires a quiet, secure, HIPAA-compliant workstation. The position is regular, has a 40-hour scheduled workweek, and is on the day shift. The listed annual pay range is $79,560.00–$115,720.80.

Requirements

Bachelor’s degree in education or a related field; equivalent experience may be accepted in lieu of a degree.
At least 5 years of instructional design and curriculum development experience.
Knowledge of educational technology, e-learning programs, adult learning principles, and learner-centered activities.
Interpersonal and organizational skills to work with staff at all levels and multiple audiences while maintaining service excellence.
Meeting facilitation and documentation skills, follow-through, and exceptional attention to detail.
Ability to coordinate multiple initiatives and tasks in a complex environment.
Ability to work independently to plan, organize, problem-solve, and meet deadlines, as well as work as part of a team.
Project management skills to manage concurrent projects and meet deadlines.
If working in Epic, relevant Epic training and certifications are required.

Nice To Haves

E-learning and video development skills.

Responsibilities

Use adult learning principles and curriculum development skills to design, develop, and maintain enterprise Epic training content for clinical and revenue cycle applications serving varying audiences.
Design and develop instructional curricula and programs, including courses, workshops, online modules, and blended learning approaches.
Lead the instructional design process end to end, using ADDIE, SAM, or equivalent frameworks to create effective and engaging learning experiences.
Collaborate with subject matter experts, stakeholders, and instructional design teams to analyze learning needs and define instructional goals.
Manage the training environment build, testing, migration, and maintenance for assigned applications.
Assess enhancements and their impact on audiences to evaluate training needs and recommend training modalities.
Establish instructional goals, align content with those goals, and develop evaluation tools to assess staff learning experiences.
Coordinate development and implementation of training strategies, plans, and processes for assigned applications.