Technical Instructional Designer

Mass General Brigham•Somerville, MA

2d•$79,560 - $115,721•Hybrid

About The Position

Mass General Brigham is seeking a Technical Instructional Designer to lead the design, development, and implementation of engaging instructional materials and programs. The role combines visual design, learning experience design, and interactive media to make complex regulatory, clinical, and scientific content accessible and impactful. If the role involves Epic, relevant Epic training and certifications are required. The position develops and maintains enterprise Epic training content for clinical and revenue cycle applications, using adult learning principles and curriculum development expertise. It leads instructional design from analysis through evaluation, collaborates with subject matter experts and stakeholders, and coordinates training strategies and processes for assigned applications. The role also manages training-environment build, testing, migration, and maintenance. This is a regular, 40-hour-per-week hybrid position, with a minimum of four onsite days per month. Remote work requires a quiet, secure, HIPAA-compliant workspace. The stated annual pay range is $79,560.00–$115,720.80. The organization notes that compensation offers consider skills, relevant experience, education, certifications, and other factors, and references comprehensive benefits and career advancement opportunities without specifying individual benefits.

Requirements

Bachelor's degree in education or a related field; equivalent experience may be accepted in lieu of a degree.
At least 5 years of instructional design and curriculum development experience.
Knowledge of educational technology, e-learning programs, adult learning principles, and learner-centered activities.
Strong interpersonal and organizational skills, including the ability to work with staff at all levels and multiple audiences while maintaining service excellence.
Meeting facilitation and documentation skills, follow-through, and exceptional attention to detail.
Ability to coordinate multiple initiatives and tasks in a complex environment.
Ability to work independently to plan, organize, problem-solve, and meet deadlines, as well as work collaboratively as part of a team.
Project management skills to manage concurrent projects and meet deadlines.
If working in Epic, relevant Epic training and certifications are required.

Nice To Haves

E-learning and video development skills.

Responsibilities

Design, develop, and maintain enterprise Epic training content for clinical and revenue cycle applications, tailored to varying audiences.
Develop instructional curricula and programs, including courses, workshops, online modules, and blended learning approaches.
Lead the end-to-end instructional design process using ADDIE, SAM, or equivalent frameworks.
Collaborate with subject matter experts, stakeholders, and instructional design teams to analyze learning needs and define instructional goals.
Manage training-environment build, testing, migration, and maintenance for assigned applications.
Assess enhancements and their impact on audiences, evaluate training needs, and recommend training modalities.
Establish instructional goals, align content to those goals, and develop evaluation tools to assess learning effectiveness.
Coordinate training strategies, plans, and processes for assigned applications.