Warehouse Supervisor Jobs

About The Position

Requirements

• Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
• High school diploma required.
• Experience with Warehouse Management Systems; Manhattan is preferred.
• Ability to work in a fast-paced, quickly changing environment.
• Ability to manage changing priorities and use good judgment in stressful situations.
• Experience with or willingness to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse and mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
• Excellent talent management and team-building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills, particularly with external clients.
• Excellent analytical and mathematical skills.
• Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
• Ability to stand and walk for up to 10–12 hours.
• Ability to lift and move totes up to 50 pounds.
• Ability to bend, lift, stretch, and reach regularly below the waist and above the head.
• Ability to walk frequently in a distribution center and surrounding area; facilities are over a quarter mile in length.
• Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and access all areas of the building without limitations.

Nice To Haves

• Experience with seasonal work forces.
• Bilingual English/Spanish; may be required in some locations.
• Manhattan Warehouse Management System experience.

Responsibilities

• Develop and implement shipping and receiving work schedules and assignments to meet operational goals efficiently.
• Directly supervise warehouse personnel and match their skills and backgrounds to work requirements.
• Supervise inbound and outbound shipments to ensure accuracy and timely completion.
• Ensure equipment is used efficiently and coordinate equipment maintenance with management.
• Review daily work objectives and determine shift productivity requirements to meet building objectives.
• Partner with other leaders to balance labor and ensure appropriate staffing levels.
• Draft and submit daily end-of-shift reports.
• Recommend and work on initiatives and programs to improve operations.
• Conduct daily pre-shift meetings covering prior-shift productivity, operational issues, workload forecasts, and other relevant company information.
• Assist in developing programs to train and motivate personnel and increase effectiveness.
• Assist in developing programs for new personnel and ensure onboarding is followed.
• Maintain sound human resources practices with direct reports and ensure compliance with corporate and department policies and procedures.
• Work with Management and Human Resources to resolve employee relations issues, discipline actions, problems, and terminations.
• Provide feedback, coaching, guidance, and recognition to support employee skill development.
• Participate actively in employee development and talent selection.
• Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
• Maintain accurate timekeeping records.
• Stay current with relevant information, tools, and systems as part of ongoing self-development.
• Travel to other warehouses and participate in department or company meetings as necessary.
• Ensure safe, clean, and efficient warehouse operations that meet service standards.
• Support safety programs and OSHA compliance to maintain a safe work environment.
• Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensure employees complete daily pre-flights and review them.