Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Sacramento, CA

22h

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehouse location. The role directs individual contributors and hourly associates to ensure customer requirements are met while achieving company goals and cost objectives. The supervisor oversees daily activities such as loading and unloading trailers, cross-docking, and customer service operations, and directly supervises processes including workforce and equipment scheduling. The position includes making corrective-action and disciplinary decisions up to the written-warning level, participating in hiring, and attending customer meetings as needed. The supervisor is eligible for a bonus based on individual and location performance. The schedule is Tuesday through Saturday, with a 4:00 AM start; hours vary depending on business needs. The listed salary range is $70,304 to $83,600, plus bonus eligibility. The role requires regular, predictable, full attendance and willingness to travel as necessary, work the required schedule, and work at the specified location. Applicants must complete a Penske employment application and submit to a background investigation and drug screening.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills and ability to actively listen.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility to run the operation with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Ability to work efficiently using time-management and organizational skills.
Ability to manage problems and think and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary, work the required schedule, and work at the specified location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings.
Evaluate and recommend preferred-work-method changes to improve warehouse productivity.
Assist with training new associates.
Provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure operational compliance and resolve exceptions correctly.
Complete necessary records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Consider the relationship between operational decisions and profitability.
Manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location's safety strategy.
Provide communication, training, feedback, and direction to support safe work.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company's commitment to helping customers meet their objectives.
Identify areas that could benefit from continuous improvement.
Plan work assignments to make effective use of warehouse equipment.
Ensure hourly associates understand safe and efficient equipment operation.
Work with vendors to ensure equipment is maintained.
Complete other projects and tasks as assigned by the manager.