Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Hopewell Junction, NY

7d•$62,353 - $74,500

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehouse location. The role directs individual contributors and hourly staff to execute daily operations—including trailer loading and unloading, cross-docking, and customer service—in line with customer requirements, company services, and cost objectives. The supervisor directly oversees most processes, including workforce and equipment scheduling, and may make corrective-action and disciplinary decisions up to the written-warning level. The role also participates in hiring and customer meetings as needed. The supervisor is responsible for people leadership, logistics operations, financial controls, safety, customer experience, continuous improvement, and warehouse assets. The position requires a Monday–Friday schedule from 10:00 a.m. to 6:00 p.m., with flexibility around peak season, holidays, staffing shortages, and business needs. Salary is $62,353–$74,500, with eligibility for a bonus based on individual and location performance.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills and the ability to actively listen.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility in running operations with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills.
Ability to manage problems, think independently, and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and performance; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve warehouse productivity.
Provide operational relief coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy.
Provide safety communication, training, feedback, and direction; ensure compliance with applicable regulations and company policies; and conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations; communicate the company’s commitment to helping customers achieve their objectives.
Identify areas that could benefit from continuous improvement.
Plan work assignments to use warehouse equipment effectively and ensure associates understand its safe and efficient operation.
Work with vendors to maintain equipment.
Complete other projects and tasks as assigned by the manager.