Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Oswego, NY

6d•$62,353 - $74,500

About The Position

Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics staff at a single location. The role provides operational direction to individual contributors and hourly employees to ensure daily work—including driver deliveries, trailer loading and unloading, and customer service—is completed in line with company services and cost objectives. The supervisor directly oversees people, systems, customer needs, equipment, and workforce and equipment scheduling, and manages direct reports’ performance, including corrective action and disciplinary decisions up to written warnings. The role also participates in hiring and customer meetings as needed. The position supports 80 CDL drivers and works a schedule of 6 p.m. to 6 a.m., Wednesday through Saturday. Responsibilities span people leadership, transportation operations, financial controls, safety, customer experience, continuous improvement, and fleet and asset management. The listed salary range is $62,353.20–$74,500.00. Penske Logistics provides transportation, warehousing, and supply chain management solutions for companies operating in North America, South America, Europe, and Asia.

Requirements

Transportation management background.
Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and oral communication skills and active listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership, responsibility, and a sense of urgency in running the operation.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and required background investigation, including past employment, education, and criminal history, and drug screening.
Ability to meet the role’s physical and mental demands, with reasonable accommodations where applicable; includes standing, walking, sitting, using hands and arms, and occasionally lifting or moving up to 25 pounds (12 kg).

Nice To Haves

Bachelor’s degree preferred.
Goal-oriented and detail-oriented.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates by recognizing team accomplishments.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings.
Evaluate and recommend changes to work methods to improve dispatch productivity, and assist with training new associates.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Consider the effect of decisions on profitability.
Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location’s safety strategy.
Provide communication, training, feedback, and direction to support safe performance.
Ensure compliance with applicable regulations and company policies and procedures; conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company’s commitment to helping customers meet their objectives.
Identify areas that could benefit from continuous improvement.
Plan work assignments for effective use of fleet equipment.
Ensure hourly associates understand safe and efficient equipment operation.
Coordinate with vendors to maintain equipment and with Penske Truck Leasing to complete scheduled preventive maintenance.
Complete other projects and tasks as assigned by the supervisor.