Senior Operations Supervisor (Supply Chain/Logistics)

Penske•Grand Prairie, TX

7d•$61,900 - $83,400

About The Position

Provide operational leadership to individual contributors and the hourly workforce to ensure daily activities—including driver deliveries, trailer loading and unloading, cross-docking, and customer service—are carried out consistently with company service and cost objectives. Directly supervise most processes, including workforce and equipment scheduling. Make corrective-action and disciplinary decisions up to the written-warning level, participate in hiring, and attend customer meetings as needed. Review truck runs and daily orders for private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization. The schedule is Wednesday through Saturday, 9 a.m. to 7 p.m., with flexibility to work when short-staffed, during holidays and peak seasons, and as business needs require. The salary range is $61,900–$83,400, and the role is eligible for a bonus based on individual and location performance.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the specified location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Communicate specific, measurable performance standards; interview hourly associates and recommend candidates for hire; monitor attendance, productivity, and other performance indicators; and provide counseling or recognition as appropriate.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
Assist with training new associates and provide operational coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems to support operational compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate hours and activities to limit overtime and meet or exceed productivity targets while understanding the impact of decisions on profitability.
Align day-to-day operations and associate activities with the location safety strategy; provide communication, training, feedback, and direction; and ensure compliance with applicable regulations and company policies.
Understand location-specific customer goals, communicate the company’s commitment to supporting those goals, and identify opportunities for continuous improvement.
Plan work assignments for effective use of fleet and warehouse equipment, and help hourly associates understand safe and efficient equipment operation.
Review truck runs and daily orders for fleet opportunities based on account locations, volume, costs, customer requirements, and private-fleet utilization.
Complete other projects and tasks assigned by the supervisor.