Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Byhalia, MS

About The Position

Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics staff at a single location. The role provides operational direction to individual contributors and hourly employees, ensuring daily activities—including driver deliveries, trailer loading and unloading, and customer service—meet customer requirements and company service and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce and equipment scheduling; manages direct-report performance; and may make corrective-action and disciplinary decisions up to the written-warning level. The supervisor also participates in hiring and customer meetings as needed. The position supervises people, logistics operations, financial practices, safety, customer experience, and fleet assets. It includes a Monday–Friday shift from 3:00 p.m. to 1:00 a.m., with flexibility to work when short-staffed or during peak season based on business needs. Supervisors are eligible for bonuses based on individual and location performance.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and verbal communication skills and active-listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility, with a sense of urgency in running operations.
High school diploma or equivalent required.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read and communicate verbally or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kg).
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Train and develop supervisors and associates, and ensure they understand how their work supports customer objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve dispatch productivity.
Provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates' working hours and activities to limit overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location safety strategy.
Provide safety communication, training, feedback, and direction; conduct safety observations and ensure regulatory and company-policy compliance.
Understand location-specific customer goals and work to meet or exceed them; communicate commitment to helping customers achieve their objectives.
Identify opportunities for continuous improvement.
Plan work assignments to use fleet equipment effectively and ensure associates understand safe, efficient equipment operation.
Coordinate with vendors to maintain equipment and with Penske Truck Leasing to complete scheduled preventive maintenance.
Perform other projects and tasks as assigned by the supervisor.