Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Sacramento, CA

23h•$70,304 - $83,600•Onsite

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehousing location. The role leads individual contributors and the hourly workforce to ensure customer requirements are met while achieving company goals and cost objectives. The supervisor oversees daily activities such as loading and unloading trailers, cross-docking, customer service, workforce scheduling, and equipment scheduling. The position includes making corrective-action and disciplinary decisions up to the written-warning level, participating in hiring, and attending customer meetings as needed. The supervisor is bonus eligible based on individual and location performance. The schedule is Tuesday through Saturday, starting at 4:00 a.m.; hours vary according to business needs. The listed salary range is $70,304–$83,600, plus performance-based bonus eligibility. A benefits plan is offered; details are available through Penske’s benefits site. The role oversees people, logistics operations, financial controls, safety, customer experience and continuous improvement, and warehouse equipment and assets. The position requires regular, predictable, full attendance, the ability to work the required schedule and location, and willingness to travel as necessary. Penske is an Equal Opportunity Employer.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills and ability to actively listen.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility to run the operation with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills.
Ability to work through problems and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specific location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally and/or in writing, remember and analyze information, and remember and understand instructions or guidelines.
May be required to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 lb/12 kg.
Must have the vision abilities required for close and distance vision, peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Establish and sustain training and competency for supervisors and associates, and help them understand how their work supports customer objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend changes to work methods to improve warehouse productivity.
Provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Apply an understanding of how decisions affect profitability.
Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location safety strategy.
Provide associates with communication, training, feedback, and direction to support safe performance.
Ensure compliance with applicable regulatory agencies and company policies and procedures.
Conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company’s commitment to helping customers meet their objectives.
Identify areas that could benefit from continuous improvement.
Plan work assignments for effective use of warehouse equipment.
Help hourly associates understand safe and efficient equipment operation.
Work with vendors to ensure equipment is maintained.
Complete other projects and tasks as assigned by the manager.