Operations Supervisor - Warehouse (Supply Chain/Logistics) C Shift

Penske•Groveport, OH

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehouse location. The role directs individual contributors and the hourly workforce to ensure daily tasks—including trailer loading and unloading, cross-docking, and customer service operations—meet customer requirements and company service and cost objectives. The supervisor oversees workforce and equipment scheduling, makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed. The role is bonus eligible based on individual and location performance. The stated schedule is Friday and Saturday, 7:00 a.m. to 7:00 p.m. Leadership team members must arrive 30 minutes before the shift and may need to work other shifts. Flexibility is required during peak season, holidays, short-staffed periods, and as business needs arise.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills and active-listening ability.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility to run the operation with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills.
Ability to manage problems and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Vision abilities required include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Train and develop supervisors and associates, ensuring they understand how their work supports customer objectives and that performance standards are clear and measurable.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates; and motivate and recognize teams.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings, recommend improved work methods, assist with new associate training, and provide relief coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems to support operational compliance and resolve exceptions; complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets while considering profitability.
Align daily management and associate activities with the location’s safety strategy; provide safety communication, training, feedback, and direction; ensure regulatory and company-policy compliance; and conduct safety observations.
Understand customer goals and objectives, work to meet or exceed expectations, communicate the company’s commitment to the customer, and identify opportunities for continuous improvement.
Plan work assignments for effective use of warehouse equipment and ensure associates understand safe, efficient equipment operation.
Work with vendors to ensure equipment is maintained.
Complete other projects and tasks as assigned by the manager.