Senior Operations Supervisor- Warehouse (Supply Chain/Logistics) 1st Shift

Penske•Obetz, OH

About The Position

Provide operational leadership to individual contributors and the hourly workforce to ensure daily activities—including driver deliveries, trailer loading and unloading, cross-docking, and customer service—are performed consistently with company service and cost objectives. Directly supervise most processes, including workforce and equipment scheduling, and make corrective-action and disciplinary decisions up to the written-warning level. Participate in hiring and customer meetings as needed. Review truck runs and daily orders based on account locations, volume, costs, customer requirements, and private-fleet utilization to identify additional private-fleet opportunities. The regular schedule is Monday through Thursday, 8:00 a.m. to 4:30 p.m. Leadership members must be present 30 minutes before the shift begins and may need to work an off shift as needed. Flexibility is required during peak season, holidays, short staffing, and other business needs. The role oversees people, logistics operations, financial controls, safety, customer experience, continuous improvement, and effective use of fleet and warehouse assets. Other projects and tasks may be assigned by the supervisor.

Requirements

Two to four years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule and at the required location.
Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kg).
Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Communicate specific, measurable performance standards to associates.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance indicators; provide counseling or recognition as needed.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Evaluate and recommend preferred work-method changes to improve dispatch and warehouse productivity.
Assist with training new associates.
Provide operational coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Consider the effect of decisions on profitability.
Manage associate hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy.
Provide associates with communication, training, feedback, and direction to support safe performance.
Ensure compliance with applicable regulations and company policies and procedures.
Understand location-specific customer goals and objectives and communicate the company's commitment to helping customers achieve them.
Identify opportunities for continuous improvement.
Plan work assignments to use fleet and warehouse equipment effectively.
Ensure hourly associates understand safe and efficient equipment operation.
Review truck runs and daily orders for private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization.
Perform other projects and tasks assigned by the supervisor.