Senior Operations Supervisor- Warehouse (Supply Chain/Logistics) 3rd Shift

Penske•Obetz, OH

About The Position

Provide operational leadership to individual contributors and the hourly workforce to ensure daily activities—including driver deliveries, trailer loading and unloading, cross-docking, and customer service—are executed consistently with company service and cost objectives. The supervisor directly oversees most processes, including workforce and equipment scheduling, and makes corrective-action and disciplinary decisions up to the written-warning level. The role participates in hiring and customer meetings as needed, reviews truck runs using account locations, volume, costs, customer requirements, and private-fleet utilization, and reviews daily orders for additional private-fleet opportunities. The scheduled shift is Friday through Sunday, 6:00 a.m. to 6:30 p.m. Leadership members must be present 30 minutes before the shift begins and may need to work on another shift as needed. Flexibility is required during peak season and holidays, when staffing is short, and according to business needs. The supervisor leads people, logistics operations, financial controls, safety, customer experience, and fleet and asset utilization. The position also performs other projects and tasks assigned by the supervisor. Regular, predictable, full attendance is an essential function. The role requires willingness to travel as necessary and work the required schedule at the specified location, and completion of a Penske employment application, background investigation, and drug screening. Physical and mental demands include reading, verbal and written communication, remembering and analyzing information, and understanding instructions and guidelines. Duties may require standing, walking, sitting, handling and feeling objects, and reaching with hands and arms. The associate must occasionally lift or move up to 25 pounds. Vision requirements include close, distance, and peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of a Penske employment application, background investigation—including past employment, education, and criminal history—and drug screening.
Ability to perform the stated physical and mental functions of the role, with reasonable accommodations where applicable.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Communicate specific, measurable performance standards to associates.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance indicators; provide counseling or recognition as appropriate.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
Assist with training new associates.
Provide coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
Ensure daily management and associate activities align with the location’s safety strategy.
Provide associates with communication, training, feedback, and direction to support safe work.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Understand location-specific customer goals and objectives and communicate the company’s commitment to helping customers meet them.
Identify areas that could benefit from continuous-improvement efforts.
Plan work assignments to make effective use of fleet and warehouse equipment.
Ensure hourly associates understand the safe and efficient operation of equipment.
Review truck runs and daily orders for private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization.
Participate in customer meetings as needed.
Perform other projects and tasks assigned by the supervisor.