Operations Supervisor - Warehouse (Supply Chain/Logistics) 1st Shift - $5K SOB

Penske•Obetz, OH

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehousing location. The role leads individual contributors and hourly employees to ensure customer requirements are met while achieving company goals and objectives. The supervisor oversees daily activities such as trailer loading and unloading, cross-docking, and customer service, and supervises processes including workforce and equipment scheduling. The role includes making corrective-action and disciplinary decisions up to the written-warning level, participating in hiring, and attending customer meetings as needed. The scheduled shift is Monday through Friday, 7:00 AM to 3:00 PM. Leadership members must be present 30 minutes before the shift starts and may need to work an off shift as needed. Flexibility is required during peak season, holidays, short staffing, and other business needs. Operations Supervisors are eligible for a bonus based on individual and location performance.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and verbal communication skills and active listening ability.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility to run the operation with urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills.
Ability to manage problems and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to meet the physical and mental demands described, with reasonable accommodations where applicable; occasionally lift or move up to 25 lb (12 kg).

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve warehouse productivity.
Provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Consider the relationship between operational decisions and profitability.
Manage associates' work hours and activities to limit overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location's safety strategy.
Provide safety communication, training, feedback, and direction; ensure compliance with applicable regulations and company policies; conduct safety observations.
Understand customer goals and objectives and work to meet or exceed expectations; communicate the company's commitment to helping customers achieve their objectives.
Identify opportunities for continuous improvement.
Plan work assignments to use warehouse equipment effectively and help associates operate equipment safely and efficiently.
Work with vendors to ensure equipment is maintained.
Complete other projects and tasks as assigned by the manager.