Senior Associate - Warehouse (Shipping & Transportation Supervisor)

LGLNA•Euless, TX

2d•Onsite

About The Position

LOTTE Global Logistics North America (LGLNA) is seeking a Shipping & Transportation Supervisor to support its expanding organization at the DFW warehouse in Euless, Texas. The role manages carriers, escorts, freight costs, and on-time shipment delivery, and contributes to LGLNA’s North American logistics expansion. The successful candidate will work collaboratively in a fast-paced environment to support operational excellence and growth. Responsibilities include sourcing trucks and escort vendors; coordinating schedules and maintaining dispatch and shipment status sheets; arranging delivery appointments; tracking international transport and customs progress; and preparing daily international logistics reports. The position also evaluates carrier and escort performance, handles incidents and claims, maintains the Transport SOP, analyzes freight costs, manages the transportation budget, and reviews carrier and escort costs. The supervisor sends delivery notifications, responds to delays, tracks delivery KPIs and detention charges, obtains and forwards proof of delivery, enters data in GLMS, updates Smartsheet, and supports warehouse operations, stock transfers, customer requests, and improvement projects. Other related duties and ad-hoc projects may be assigned by leadership. This is an on-site position in an office and warehouse environment. Standard hours are stated as Monday through Friday, 9:00 AM–6:00 PM, with schedule flexibility required. Extended hours, potentially until approximately 11:00 PM, may be needed to oversee late truck departures and shipment confirmation, along with occasional weekend coverage based on business needs. The role requires sitting, standing, and walking for extended periods, lifting up to 15 pounds at times, and safely navigating departments and operational sites.

Requirements

Bachelor’s degree in Business, Logistics, Transportation, or a related field, or equivalent practical experience.
At least 3 years of proven experience in transportation, freight brokerage, or logistics operations, including carrier/vendor management.
Strong proficiency in MS Excel, Google Sheets, GLMS or similar TMS/logistics systems, and Smartsheet.
Strong negotiation and communication skills.
Knowledge of FMCSA/DOT, BOL/POD, and carrier compliance requirements.
Ability to sit, stand, and walk for extended periods in an office and warehouse environment.
Ability to lift up to 15 pounds at times and safely navigate each department and operational site.
Flexibility to work extended hours, potentially up to approximately 11:00 PM, and occasional weekends based on business needs.

Nice To Haves

Bilingual proficiency in English and Korean.

Responsibilities

Source trucks and escort vendors daily, confirm delivery destinations, book services, coordinate schedules, and keep dispatch sheets current with confirmed costs.
Monitor truck, escort, and shuttle status, security, and issues; update shipment status sheets.
Arrange and confirm delivery appointments with destination warehouses.
Track international transportation and customs progress and prepare daily international logistics reports for customers.
Evaluate carrier and escort performance, monitor delivery quality, handle incidents and claims, and maintain the Transport SOP.
Analyze freight costs, manage the transportation budget, review carrier rates, and manage escort costs.
Send delivery notifications, respond to delays to minimize detention, analyze delivery delays and failures, track customer delivery KPIs, and track detention and waiting-time charges.
Obtain and forward proof of delivery, enter data in GLMS, and update Smartsheet.
Support warehouse operations, stock transfer requests, customer requests, and improvement projects.
Perform other related duties and ad-hoc projects as assigned by leadership.