Warehouse Production Supervisor

University of Chicago•Chicago, IL

About The Position

The Warehouse Production Supervisor assists the Warehouse Production Manager in managing staff involved in the Distribution Center’s daily pick, pack, and ship operations. The role also supports warehouse management with daily operations and special projects as needed. The University of Chicago Press Distribution Center fulfills orders for UChicago books and those of roughly 125 other scholarly publishers. The supervisor supports workflow and staff training, allocates labor as production needs change, enforces procedures, and administers corrective action under University guidelines. The role also manages production-area inventory controls and coordinates inventory-related work with campus file storage services, client presses, and the Chicago Distribution Center.

Requirements

  • At least 7 years of work experience in a related job discipline.
  • Ability to stand for extended periods and work in a warehouse environment.
  • Ability to lift 40 pounds at a time.
  • Ability to perform standard warehouse functions as needed.

Nice To Haves

  • High school diploma from an accredited institution or a GED certificate.
  • At least 7 years of warehouse experience, preferably in a supervisory or lead role.
  • At least 3 years of publishing experience, preferably in books.
  • Three years of experience supervising or coordinating work in a production environment.
  • Word-processing experience and ability to work with and understand complex computer reports.
  • Microsoft Office skills and experience with Warehouse Management systems.
  • Experience with material handling equipment.
  • Understanding of warehouse pick, pack, and ship best practices.
  • Ability to manage union employees and interact with managers from other warehouse departments.

Responsibilities

  • Support workflow supervision of 30+ stock clerks and provide daily guidance to production staff.
  • Develop a comprehensive understanding of production-area work processes and allocate or reallocate labor as production needs evolve during the workday.
  • Train stock clerk staff and enforce established work procedures to maintain work continuity and inventory accountability.
  • Administer corrective action procedures in accordance with University guidelines.
  • Work with the Warehouse Production Manager and CDC Management to update or establish written work guidelines and procedures.
  • Manage production-area inventory controls.
  • Liaise with file storage services for campus offices and the inventory reduction program.
  • Coordinate local stock deliveries and arrange storage of sensitive files.
  • Track and influence correspondence with the Chicago Distribution Center regarding inventory matters and best practices.
  • Coordinate with client press staff to achieve inventory goals.
  • Respond to inquiries and proactively research and resolve inventory issues.
  • Perform other related work and standard warehouse functions as needed.

Benefits

  • Benefits eligible; the University offers benefits programs and resources for eligible employees, including health, retirement, and paid time off.
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