Warehouse Supervisor

iLink Resources•Woodridge, IL

About The Position

The Warehouse & Logistics Supervisor reports directly to the General Manager, LWS NORAM, with a functional reporting line to the Director, Global Supply Chain LWS. As a member of the management team, this role is accountable for supply chain performance, including short-term Sales & Operations Execution (S&OE) planning, purchasing, inventory control, and warehouse operations. The supervisor oversees purchasing and warehouse personnel, translates demand into purchase orders, manages supplier delivery schedules, and ensures inventory accuracy and order fulfillment. This hands-on position supports receiving, packing, shipping, and warehouse equipment operation, while collaborating with Customer Service, Sales, Service, and Finance. It also leads S&OE reviews, maintains inventory and supply-chain records, coordinates freight and trade logistics, and drives continuous improvement. Work takes place in an office and warehouse environment, with regular hands-on warehouse duties. Schedule flexibility may be required during peak periods, urgent requirements, physical inventories, and shipment deadlines.

Requirements

Bachelor’s degree in Supply Chain, Operations, or a related field, or an equivalent combination of education and relevant experience.
Minimum 2 years of experience in Supply Chain, Logistics, Purchasing, Warehouse Operations, or Inventory Execution.
Hands-on experience with receiving, picking, packing, shipping, cycle counting, and stand-up reach forklift operation.
Experience supervising warehouse or operations personnel, including work direction and coaching.
Knowledge of supply chain execution, purchasing, warehouse operations, logistics, and inventory control.
ERP proficiency and strong transaction discipline for purchasing, inventory, and master-data activities.
Supervisory skills, including task delegation, training, coaching, safety oversight, and performance management.
Strong communication, problem-solving, root-cause analysis, and cross-functional coordination skills.
Strong spreadsheet and reporting skills, including lookups, pivot tables, and performance dashboards.
Planning, prioritization, and organizational skills.
Ability to manage intercompany transactions, international freight documentation, and cross-border trade requirements.
Customer-focused, detail-oriented, and committed to safety, compliance, and continuous improvement.
Able to excel in a fast-paced environment and demonstrate strong communication.

Nice To Haves

Experience with JD Edwards or SAP.
Experience with intercompany supply, international freight, and cross-border trade.
Experience developing operational dashboards and leading continuous-improvement initiatives.

Responsibilities

Supervise purchasing and warehouse staff, including daily work direction, training, safety compliance, coaching, and performance management.
Align team priorities with customer commitments and maintain standard operating procedures across supply chain workflows.
Provide operational floor support during absences, peak periods, and urgent requirements.
Lead S&OE reviews covering demand, stock availability, incoming supply, shortages, and backlog to support S&OP planning.
Create and manage purchase orders with internal and external suppliers through receipt and invoice reconciliation.
Expedite critical orders and coordinate with cross-functional teams to resolve inventory constraints and delivery risks.
Direct and participate in receiving, put-away, picking, packing, shipping, returns, and stand-up reach forklift operations in accordance with safety standards.
Manage freight bookings, carrier scheduling, cross-border documentation, and container drayage.
Maintain warehouse organization, space efficiency, equipment readiness, and quarantine controls for non-conforming goods.
Coordinate warehouse requests, order allocation, shipment confirmation and tracking, document retention, marketing-material fulfillment, and warehouse-supply replenishment.
Maintain accurate ERP inventory records, including serial numbers, batch tracking, shelf-life data, and physical bin locations.
Execute cycle counts and physical inventories, investigate variances, and initiate corrective actions.
Partner with Finance on inventory valuation, goods in transit, excess and obsolete stock, stock transfers, adjustments, intercompany reconciliations, and audit compliance.
Maintain accurate supply chain master data, including part numbers, lead times, pricing, and Incoterms.
Maintain operational dashboards for open purchase orders, shortages, backlog, supplier performance, and fulfillment metrics.
Drive continuous improvement and ensure purchasing and trade-logistics activities comply with company policy and applicable trade requirements.