Warehouse Supervisor
JM Family • Norcross, GA5d • Onsite
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Warehouse Supervisor
JM Family•Norcross, GA
•Onsite
About The Position
The Warehouse Supervisor is a front-line leadership role responsible for overseeing daily operations within a high-volume Parts Distribution Center (PDC) supporting Southeast Toyota. This position leads a team of warehouse associates to ensure the timely, accurate, and efficient movement of inventory, including receiving, picking, and shipping, supporting 177 dealerships across the Southeast. The role combines hands-on operational oversight with people leadership responsibilities, including coaching, performance management, and driving productivity. Success in this role requires the ability to operate in a fast-paced environment, leverage data to improve outcomes, and foster a culture of engagement, accountability, and continuous improvement while consistently meeting production and quality goals.
Requirements
- 2 - 5 years of leadership experience in a warehouse, distribution, or manufacturing environment
- Ability to lead teams and drive performance in a fast-paced, high-volume environment
- Strong coaching, communication, and performance management skills
- Experience using data and metrics to make operational decisions
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability and willingness to work non-traditional hours in a 24/6 operation with rotating shifts
Nice To Haves
- Preferred background in Industrial Engineering, Operations Management, Supply Chain Management, Logistics, Business Administration, or a related operations-focused field
- Bachelor's degree preferred
- Bilingual in English and Spanish preferred
- Experience with the Manhattan Warehouse Management System (WMS) is a plus
- Familiarity with data visualization tools such as Power BI
- Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.)
Responsibilities
- Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity and engagement
- Oversee day-to-day warehouse operations, including de-vanning, receiving, picking, and shipping
- Ensure daily production, quality, and safety targets are consistently achieved
- Partner with Operations Manager, Assistant Operations Managers, and peer Supervisors to execute operational goals
- Provide ongoing coaching, feedback, and performance management to associates, including development planning
- Analyze operational data and generate reports to guide daily decisions, improve productivity, and identify performance trends
- Hold associates accountable to performance standards, reinforcing both positive and corrective behaviors
- Support and champion continuous improvement initiatives, including Hoshin goals and process enhancements
- Foster a collaborative, inclusive, and high-performance work environment
- Maintain strong communication and alignment across cross-functional teams
Benefits
- Equal Employment Opportunity employer
- Recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law
- Disability accommodations available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
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