Warehouse Supervisor

ICAT LOGISTICS INC • Piscataway Township, NJ

4d • $55,930 - $66,800 • Onsite

About The Position

The Warehouse Supervisor ensures the proper receiving, shipping, handling, distribution, and storage of freight, products, and supplies entering and leaving the warehouse. The role directs daily activities of dock personnel and other staff acting in that capacity, and oversees warehouse operations, customer service coordination, inventory, safety, and team performance. The position is onsite in Piscataway, New Jersey.

Requirements

• High school diploma or equivalent required.
• At least 5 years of direct or related warehouse experience.
• At least 1 year of experience mentoring or leading others.
• Proficiency with warehouse management systems (WMS).
• In-depth knowledge of safety regulations and warehouse best practices.
• Ability to operate a forklift and knowledge of dock equipment.
• Intermediate proficiency with Microsoft Office, especially Word, PowerPoint, and Excel.
• Ability to sit, walk, and stand on a continuous basis and communicate effectively in writing and verbally using a PC/keyboard or telephone.
• Ability to manage moderate levels of stress.
• Ability to lift and move 40–80 pounds in a warehouse environment.
• Ability to stand, kneel, bend, squat, and stoop as needed.
• Ability to lead by example and work as a motivated team player with a positive attitude.
• Problem-solving ability and ability to work in a time-sensitive environment.
• Well organized, able to plan, set priorities, and adapt as priorities shift.
• Demonstrated ability to work in a client-centric environment and interact effectively across varied settings and with a broad, diverse workforce.
• Outstanding verbal and written communication skills, including listening.
• Ability to recognize and respond to situations requiring urgency.
• Consistent follow-up and follow-through, credibility, and a high level of personal integrity.
• Ability to adapt to ICAT’s core values.

Nice To Haves

• Bachelor’s degree preferred in Logistics, Supply Chain Management, Business Administration, or a related field.
• Relevant certifications such as APICS or CILT are a plus.
• Experience in the freight forwarding or logistics industry preferred.
• Cross-dock experience highly preferred.

Responsibilities

• Oversee daily warehouse operations, including receiving, storage, picking, packing, and dispatching goods.
• Serve as a point of contact for customer service needs and collaborate with operations and customer service teams to ensure accurate, timely order fulfillment.
• Supervise staff by training them on SOP changes and new processes, monitoring productivity, and addressing performance management and disciplinary issues.
• Identify process improvement opportunities and implement best practices and technological solutions.
• Use warehouse management systems (WMS) to manage inventory and streamline operations.
• Use available metrics to measure workload and productivity.
• Maintain inventory accuracy to meet internal and external product demand.
• Address operational issues and inventory discrepancies, communicating effectively with clients and stakeholders.
• Prepare a turnover report for the incoming shift, if applicable.
• Assist with warehouse layout and space planning to prevent loss or damage and optimize warehouse space.
• Consider freight turnover, size, weight, and other factors when allocating warehouse space.
• Ensure operations comply with OSHA safety regulations, industry standards, and company policies.
• Conduct safety audits, inspections, and training; implement hazardous-material and equipment-safety protocols.
• Prepare reports as required.
• Oversee maintenance and repair of warehouse equipment and systems, if applicable.
• Drive a forklift when necessary.
• Perform other duties as assigned.
• Directly supervise and hold staff accountable; support the team in setting and achieving goals and performance objectives.
• Coach and mentor team members; identify training needs and conduct training as needed.
• Hold regular individual one-on-one and team meetings.
• Communicate department and individual initiatives and goals.
• Develop, monitor, and regularly review metrics and goals with team members.
• Conduct performance appraisals, provide rewards, and execute disciplinary actions or workplace solutions for department staff.
• Participate in recruiting and hiring for new positions.
• Maintain an environment that enables the team to contribute to ICAT’s overarching goals and mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED