Warehouse Supervisor PA

MDVA•Philadelphia, PA

About The Position

The Warehouse Supervisor oversees warehouse and distribution center operations, including shipping, receiving, storing, and delivering items. The role supervises warehouse employees and is responsible for staffing, training, scheduling, coaching, communicating job expectations, and maintaining employee motivation and morale. The supervisor promotes workplace safety and ensures warehouse activities comply with company policies, OSHA regulations, and GMPs. The role supports operational and financial standards, coordinates inventory movement and transfers, maintains organized storage areas, conducts monthly inventory counts, reconciles discrepancies, and enters information into the WMS. It also includes product quality inspections, monitoring short-coded product, supporting manufacturing rework procedures, and maintaining inventory and shipping documentation. The position maintains equipment through operating procedures, troubleshooting, preventive maintenance, and repair requests. It works with production, customer service, and distribution to meet external customer order requirements accurately and on time, while maintaining customer satisfaction and operational efficiency. Employees in this role are expected to support the Safe Quality Food (SQF) Program by following food safety and quality procedures, maintaining hygiene and cleanliness, reporting concerns, completing required training, and contributing to continuous improvement. Other duties may be assigned by the Warehouse Manager.

Requirements

High school diploma, GED, or international education equivalent.
At least three years of manufacturing warehouse supervisory experience.
Working knowledge of shipping, receiving, and inventory control procedures.
Ability to communicate clearly and effectively through oral, written, visual, and non-verbal channels.
Ability to take responsibility, anticipate challenges, and solve problems proactively.
Ability to prioritize internal and external customer needs and support customer satisfaction.
Ability to identify opportunities and act independently and decisively.
Ability to identify and address complex issues with minimal guidance and find practical solutions.
Ability to collaborate and support shared goals.
Ability to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Ability to stand and walk frequently.
Ability to reach, bend, extend, and lift 50–60 pounds.

Responsibilities

Select, orient, train, assign, schedule, coach, counsel, motivate, and discipline warehouse and distribution center employees as appropriate.
Communicate job expectations to warehouse and distribution center employees.
Promote the company safety program, identify and eliminate risks, and encourage safe work habits and behaviors.
Ensure warehouse and distribution center activities comply with policies and procedures, including OSHA regulations and GMPs.
Meet operational standards by contributing information to strategic plans and reviews, implementing productivity, quality, and customer-service standards, resolving problems, and identifying system improvements.
Support warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
Schedule movement of materials to and from warehouses and coordinate inventory transfers with related departments.
Receive and transfer supplies and equipment to departments.
Organize storage areas, follow storage design principles, and recommend improvements.
Conduct monthly physical inventory counts, reconcile variances, and enter data into the WMS.
Visually inspect warehouse product quality and report issues.
Monitor and communicate short-coded product to support sales.
Support manufacturing to ensure rework procedures are followed.
Assist with inbound and outbound paperwork, errors, tracking, and records filing.
Maintain documentation associated with inventory.
Maintain equipment by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and requesting repairs.
Coordinate daily with production, customer service, and distribution to fulfill external customer orders accurately and on time.
Maintain customer satisfaction relating to product quality, load accuracy, and on-time delivery while supporting operational efficiency.
Update job knowledge through educational and training opportunities.
Support the SQF Program by following food safety and quality procedures, maintaining hygiene and cleanliness, reporting concerns, completing required training, and contributing to continuous improvement.
Perform other duties as assigned by the Warehouse Manager.