Warehouse Supervisor PA

Maola Local Dairies•Philadelphia, PA

8h•$85,000 - $95,000

About The Position

The Warehouse Supervisor oversees warehouse and distribution center activities, including shipping, receiving, storing, and delivering items. The role supervises warehouse employees and coordinates daily operations to support accurate, timely order fulfillment and strong customer satisfaction while maintaining operational efficiency. The supervisor leads hiring, orientation, training, scheduling, coaching, and performance management; communicates job expectations; and promotes safe work practices. The role ensures compliance with company policies, OSHA regulations, GMPs, and Safe Quality Food (SQF) procedures. It also manages inventory, warehouse organization, equipment upkeep, operational standards, and budget monitoring, and works closely with production, customer service, and distribution teams. The job may involve work in a cooler room with varying temperatures, contact with water or dairy liquids, wet or slippery conditions, and moderate-to-high noise levels, including exposure to 90 decibels. Physical duties include sitting, standing, walking, reaching, bending, extending, and lifting 50–60 pounds.

Requirements

Minimum high school diploma, GED, or international education equivalent.
At least three years of manufacturing warehouse supervisory experience.
Working knowledge of shipping, receiving, and inventory control procedures.
Ability to reach, bend, extend, and lift 50–60 pounds.
Communication, accountability, customer focus, initiative, problem-solving, and collaboration competencies.

Responsibilities

Select, orient, train, assign, schedule, coach, counsel, motivate, and, when appropriate, discipline warehouse employees.
Communicate job expectations to warehouse and distribution center employees.
Lead safety efforts by identifying and eliminating risks and promoting safe work habits and behaviors.
Ensure warehouse and distribution center activities comply with policies and procedures, including OSHA regulations and GMPs.
Meet operational standards by contributing information to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards, resolving problems, and identifying system improvements.
Provide annual budget information, monitor expenditures, identify variances, and implement corrective actions.
Schedule inventory movement to and from warehouses and coordinate transfers with related departments.
Receive and transfer supplies and equipment to departments.
Organize storage areas, follow storage design principles, and recommend improvements.
Conduct monthly physical inventory counts, reconcile variances, and enter data into the WMS system.
Visually inspect warehouse product quality and report issues.
Monitor and communicate short-coded product to support sales.
Support manufacturing in following rework procedures.
Assist with inbound and outbound paperwork, errors, tracking, and records filing.
Maintain inventory documentation.
Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and arranging repairs.
Coordinate daily with production, customer service, and distribution to meet external customer order fulfillment requirements accurately and on time.
Maintain customer satisfaction regarding product quality, load accuracy, and on-time delivery while supporting operational efficiency.
Participate in educational and training opportunities to update job knowledge.
Support the SQF Program by following food safety and quality procedures, maintaining hygiene and cleanliness, reporting concerns, completing required training, and contributing to continuous improvement.
Perform other duties as assigned by the Warehouse Manager.