Warehouse Supervisor PA

MDVA•Philadelphia, PA

About The Position

The Warehouse Supervisor oversees warehouse and distribution center activities, including shipping, receiving, storing, and delivering items, and supervises warehouse and distribution center employees. The role is responsible for meeting operational, financial, inventory, safety, quality, and customer-service objectives while coordinating with production, customer service, and distribution teams to fulfill orders accurately and on time. The supervisor leads employee selection, orientation, training, scheduling, coaching, and performance management; communicates job expectations; and promotes safe work practices. The role ensures compliance with company policies, OSHA regulations, GMPs, and Safe Quality Food (SQF) procedures. It also maintains inventory records and storage areas, monitors product quality and short-coded product, supports manufacturing rework procedures, maintains equipment, and handles related shipping and receiving documentation. The position requires a high school diploma and additional higher education or certification, at least three years of manufacturing warehouse supervisory experience, and working knowledge of shipping, receiving, and inventory control. Physical demands include frequent standing and walking and the ability to reach, bend, extend, and lift 50–60 pounds. The work environment may include a cooler room with varying temperatures, water or dairy liquids, wet or slippery conditions, and moderate-to-high noise levels, with exposure to 90 decibels.

Requirements

Minimum high school diploma, with higher education or certification required.
At least three years of manufacturing warehouse supervisory experience.
Working knowledge of shipping, receiving, and inventory control procedures.
Ability to communicate clearly and effectively through oral, written, visual, and non-verbal channels.
Ability to take accountability, anticipate challenges, and solve problems proactively.
Customer-focused approach to meeting internal and external customer needs.
Initiative to identify opportunities and address potential threats independently.
Ability to identify and address complex issues with minimal guidance and find practical solutions.
Ability to collaborate harmoniously and support shared goals.
Ability to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Frequent standing and walking; ability to reach, bend, extend, and lift 50–60 pounds.

Responsibilities

Oversee shipping, receiving, storing, and delivery activities in the warehouse and distribution center.
Select, orient, train, assign, schedule, coach, counsel, motivate, and, when appropriate, discipline warehouse and distribution center employees.
Communicate job expectations to warehouse and distribution center employees.
Lead safety efforts, identify and eliminate risks, and promote safe work habits and behaviors.
Ensure warehouse and distribution center activities comply with policies and procedures, including OSHA regulations and GMPs.
Meet warehouse operational standards by contributing information to plans and reviews, implementing productivity, quality, and customer-service standards, resolving problems, and identifying system improvements.
Support warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
Schedule movement of materials to and from warehouses and coordinate inventory transfers with related departments.
Receive and transfer supplies and equipment to departments.
Organize storage areas, follow storage design principles, and recommend improvements.
Conduct monthly physical inventory counts, reconcile variances, and enter data into the WMS system.
Perform visual product quality inspections and report issues.
Monitor and communicate short-coded product to support sales.
Support manufacturing and ensure rework procedures are followed.
Assist with inbound and outbound paperwork, errors, tracking, and records filing.
Maintain documentation associated with inventory.
Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and calling for repairs.
Coordinate daily with production, customer service, and distribution to meet external customer order-fulfillment requirements accurately and on time.
Maintain customer satisfaction regarding quality, load accuracy, and on-time delivery while supporting operational efficiency.
Participate in educational and training opportunities to update job knowledge.
Support the SQF Program by following food safety and quality procedures, maintaining hygiene and cleanliness, reporting concerns, completing required training, and contributing to continuous improvement.
Perform other duties as assigned by the Warehouse Manager.