Vice President Jobs

About The Position

Requirements

• Minimum 15 years of progressive Property & Casualty claims experience.
• Significant leadership experience within a national brokerage, carrier, third-party administrator, or claims consulting organization.
• Extensive multi-line claims expertise, including commercial property, casualty, workers’ compensation, management liability, and specialty lines.
• Experience leading claims operations, advocacy, consulting functions, or organizational transformation initiatives.
• Proven success building and maintaining carrier and wholesaler relationships.
• Experience leveraging technology, analytics, automation, and AI to improve claims outcomes and operational effectiveness.
• Strong executive communication, leadership, and relationship management skills.
• Ability to travel nationally up to approximately 25% based on business needs.

Nice To Haves

• Bachelor’s degree in Business, Risk Management, Insurance, or a related field.
• Professional designations such as CPCU, AIC, SCLA, ARM, CRIS, JD, or comparable credentials.
• Experience designing and implementing enterprise operating models across multiple regions or business units.
• Experience leading large-scale process improvement and operational excellence initiatives.
• Strong understanding of claims data analytics, performance reporting, and governance practices.
• Experience working within complex matrixed organizations with diverse stakeholder groups.
• Demonstrated success managing high-severity and disputed claims matters.
• Experience representing organizations in industry forums, carrier meetings, and executive leadership settings.

Responsibilities

• Lead development of Alera Group’s national P&C claims practice, strengthening operations, supporting regional teams, and improving client outcomes.
• Assess current capabilities and develop a multi-year national claims strategy, including service standards, priorities, and a scalable operating model.
• Align claims intake, triage, escalation, documentation, and client communications while accommodating regional and line-of-business needs.
• Advocate for clients on disputed, high-severity, and escalated claims, pursuing appropriate coverage and payment.
• Build carrier and wholesaler relationships and partner with claims leaders to resolve service issues, support escalations, and strengthen coordination.
• Evaluate and implement technology, automation, and AI solutions to improve claims workflows, reporting, and client communications, with appropriate governance and human oversight.
• Establish service expectations, metrics, and reporting to identify trends, improve consistency, and demonstrate client impact.
• Provide functional leadership across a distributed team, identify capability gaps, and develop training, tools, and shared practices.
• Collaborate with regional leaders, producers, service teams, and national P&C leadership to support client retention, growth, and claims thought leadership.

Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• 401(k).
• Generous paid time off.
• Professional development and career growth opportunities.
• Bonus eligible.