Associate Vice President, Family Development

East Bay Community Action Program•East Providence, RI

23d

About The Position

East Bay Community Action Program is hiring a newly created Associate Vice President, Family Development to bring structure, accountability, and momentum to the safety-net programs serving East Bay families. Family Development includes housing assistance, energy and heating support, food security, case management, community development, and adult education delivered across multiple sites and funding streams. The role is central to EBCAP's shift toward a professional, data-driven operating model. Reporting to the Vice President, Family Development, the Associate Vice President takes operational charge of several major program areas, supervises directors and managers, assesses program performance, and strengthens budgets, contracts, and compliance practices. The role serves as the VP's trusted second and assumes full operational authority for the division in the VP's absence. The position has authority over operational decisions, staff management and evaluation, and divisional leadership during the VP's absence. The Associate Vice President leads improvement and turnaround work, using budgets and data to identify problems and implement solutions with program teams. The role works across EBCAP's integrated social services, primary and dental care, behavioral health, and Head Start programs, partnering with Strategic Initiatives and Quality teams and agency leaders. The position also represents the division to funders, government bodies, and community partners. EBCAP supports leadership growth through employer-paid training and tuition reimbursement.

Requirements

Bachelor's degree; a master's degree is preferred.
Four to nine years of progressively responsible leadership experience, including one to three years in a high-level administrative or managerial role.
Demonstrated fiscal management ability, including budget development, monitoring, and grant compliance.
Strong working knowledge of, or interest in, laws and regulations governing social services programs.
Proven ability to supervise, mentor, and hold managers and staff accountable across multiple program areas.
Strong critical-thinking and problem-solving skills, including the ability to make sound operational decisions independently.
Strong understanding of sound case management practices.
Experience analyzing and reporting program outcomes using data platforms.
Effective public communication skills and ability to represent the division to funders, government bodies, and community partners.
Continual learner mindset.

Nice To Haves

Experience within a multi-program human services agency.
Master's degree in Public Administration, Public Health, or a related human service field.
A record of assessing programs, budgets, and staff and leading corrective or turnaround efforts.
Comfort working with data, setting standards, and conducting direct performance conversations with warmth and clarity.

Responsibilities

Serve as the primary extension of the Vice President, Family Development, and assume full operational charge of the division in the VP's absence.
Oversee day-to-day operations across several major program areas and maintain consistent service and accountability standards.
Address program challenges by diagnosing root causes and driving corrective action.
Directly manage, mentor, and formally evaluate supervisors, program managers, and administrative personnel across the division.
Set performance expectations, monitor results, hold staff accountable, and support staff development and leadership capacity.
Lead budget development and monitoring for assigned departments.
Oversee grant administration and vendor and subcontractor performance.
Ensure spending aligns with approved budgets and funder requirements.
Ensure compliance with applicable local, state, and federal laws and program-specific guidelines; identify and correct compliance gaps promptly.
Use program data to guide decisions and meet funder reporting requirements.
Partner with Strategic Initiatives and Quality teams to conduct analyses and strengthen program quality.
Develop expertise in outcome measurement and quality improvement to lead these efforts across the division.
Liaise with community partners, funders, and government bodies.
Represent the division in interagency meetings and coordinate service delivery with partner organizations.

Benefits

Subsidized comprehensive medical and dental insurance plans (BCBSRI) for full-time employees working 30–40 hours per week.
Supplemental vision insurance.
Voluntary medical and dependent care flexible spending accounts.
Up to 3% matching 403(b) retirement plan after one year of employment.
Employer-paid life insurance and long-term disability.
Generous paid time off, including vacation, holidays, personal days, and sick time.
Mileage reimbursement.
Tuition reimbursement.
Employer-paid training opportunities.
Employee assistance program.