Vice President, Client Services

Oak Hill Advisors • Fort Worth, TX

13h • Hybrid

About The Position

Oak Hill Advisors (OHA), a global credit-focused alternative asset manager and the private markets platform of T. Rowe Price Group, is hiring a Vice President, Client Services. The role is responsible for executing investor communications and coordinating with Investor Relations, Legal, Accounting, Treasury, third-party administrators, outside counsel, investors, and prospective investors. The position supports client onboarding and investor transactions across OHA products, manages investor data and cash processes, and contributes to client coverage initiatives such as the annual investor conference.

The Fort Worth team currently follows a hybrid in-office schedule: employees work onsite Tuesday through Thursday and may work remotely Monday and Friday. This schedule may change based on organizational needs and policies.

Requirements

• Bachelor’s degree with proven academic success.
• Strong analytical and organizational skills.
• Excellent oral and written communication skills.
• Highly detail-oriented, organized, accurate, and thorough.
• Strong work ethic and a proactive, team-oriented attitude, with a desire to contribute and improve efficiencies.
• Ability to manage a large volume of work in a fast-paced, high-energy environment.

Nice To Haves

• Seven to ten years of client service experience at an investment firm.
• Advanced knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Office, and Adobe Acrobat.
• Experience with Salesforce CRM.

Responsibilities

• Execute investor communications.
• Coordinate timely responses to investor and prospective investor inquiries with Investor Relations, Legal, and Accounting, including inquiries about fund administration, tax, and compliance.
• Onboard new clients, coordinate documentation, establish reporting requirements, and update contact information and distribution lists.
• Manage documentation for inflows and outflows across OHA products, including working directly with investors to resolve documentation deficiencies.
• Coordinate with third-party administrators to process subscriptions and redemptions and address AML/KYC and other investor issues.
• Coordinate updates to wire instructions and authorized signatory lists with Investor Relations and Treasury.
• Coordinate with outside counsel, Legal, and Accounting to implement and document transfer requests.
• Manage the incoming cash process to ensure funds are reviewed and cleared promptly.
• Help develop and maintain the investor database.
• Support client coverage initiatives, including the annual investor conference.

Benefits

• Competitive total compensation and generous retirement plan contributions.
• Health and welfare benefits, including medical, dental, vision, life, and disability coverage.
• Tax-efficient vehicles for out-of-pocket health care costs, commuting expenses, and dependent care expenses.
• Wellness programs, including fitness reimbursement and an Employee Assistance Program.
• Access to discounted voluntary benefits offering supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior