Triage Rn Jobs

About The Position

Requirements

• Graduate of an accredited Registered Nursing program.
• Current Texas RN license.
• Current CPR certification.
• Three years of RN experience, preferably in family medicine.
• Good clinical, interpersonal, organizational, written, and verbal communication skills.
• Ability to manage multiple deadlines and prioritize.

Nice To Haves

• Previous nursing triage experience.
• Fluency in Spanish.

Responsibilities

• Accept difficult, urgent, or emergency calls from patients.
• Perform telephone triage using best-practice guidelines and documentation to help patients receive the right level of care, in the right setting, from the right caregiver, with the right equipment and supplies.
• Prioritize and address items in a timely manner and collaborate with clinical team members on patient care.
• Gather information and data for providers.
• Determine healthcare needs and make appropriate recommendations for intervention.
• Provide nursing advice and patient education.
• Assist with coordination of care.
• Use approved protocols and assessment tools when providing telephone advice.
• Provide consistent, appropriate, courteous, and timely telephone advice according to practice protocols.
• Use the nursing process to deliver safe care and accurately document care.
• Exercise judgment when coordinating care and referring patients to agencies or healthcare professionals for services or transitions in care.
• Document every conversation in the medical record.
• Safeguard patient privacy and confidentiality.
• Provide safe, cost-effective care in a non-judgmental and non-discriminatory manner that respects the values of people from all cultures.
• Establish professional relationships with peers and seek colleagues’ input and information sharing.
• Maintain an average call time of eight minutes or less.
• Maintain a pleasant, helpful, and professional demeanor.
• Perform other duties as assigned.

Benefits

• Paid time off and paid company holidays
• Medical, dental, vision, and life insurance
• Flexible Spending Account (FSA)
• 403(b) retirement plan with company match
• Short-term and long-term disability
• $0 copay for Legacy Provider visits
• $0 copay for prescriptions filled at Legacy Pharmacies
• Travel insurance
• Pet insurance
• Subsidized gym membership