RN Triage - Rheum

Endeavor Health•Plainfield, NJ

6d•$35 - $54•Onsite

About The Position

The Registered Nurse Triage (RN) – Rheumatology provides patient care through inbound and outbound telephone practice under the direction of the Supervisor. The nurse assesses callers’ needs through active listening and clinical assessment, provides education, and uses advanced problem-solving skills to manage patients’ immediate and ongoing needs, including acute and preventative interventions. Duties include phone triage, patient education, Continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals, and cleaning and stocking exam rooms. The position is full-time at 40 hours per week, with office hours varying Monday through Friday between 8:00 AM–4:30 PM and 8:30 AM–5:00 PM. The role serves locations in Naperville and Plainfield, and occasional travel between locations may be required.

Requirements

Current Illinois RN licensure.
Current CPR for Healthcare Providers.
Able to handle periods of high stress.
Able to communicate effectively in English, both verbally and in writing.
Able to tolerate prolonged periods of standing, walking, sitting, bending, reaching, climbing, and repetitive use of hands.
Able to lift up to 40 lbs. and carry or push up to 20 lbs.

Nice To Haves

Office RN experience preferred.
BSN preferred.

Responsibilities

Conduct inbound and outbound telephone triage and assess caller needs.
Manage patients’ immediate and ongoing care needs, including acute and preventative interventions.
Provide patient education.
Place Continuous Glucose Monitors.
Perform testing.
Handle insurance pre-authorization and referrals.
Clean and stock exam rooms.
Demonstrate positive customer relationship skills through active listening, clinical assessment, education, and problem-solving.