RN Triage Nurse - Primary Care

Complete Health•Rapid City, SD

About The Position

Join a growing healthcare team as a compassionate and experienced Triage Nurse (RN). This role helps ensure patients receive timely, appropriate care by assessing symptoms, prioritizing needs, coordinating follow-up, and serving as a clinical resource for patients and providers. It is suited to an RN who enjoys patient interaction, critical thinking, and helping patients navigate their healthcare journey. The schedule is four 10-hour shifts per week, with no weekends. The organization describes itself as mission-driven and community-serving, with a collaborative and supportive care team, competitive compensation, a comprehensive benefits package, and opportunities for professional growth and development.

Requirements

  • Active RN license.
  • Current BLS certification.
  • Minimum one year of clinical nursing experience.

Nice To Haves

  • Experience in ambulatory care, family practice, internal medicine, urgent care, or triage.
  • Experience with electronic health records.
  • FQHC or community health center experience.

Responsibilities

  • Conduct telephone and electronic triage for patient concerns and symptoms.
  • Assess urgency of patient needs using nursing judgment and clinical protocols.
  • Provide patient education and self-care instructions.
  • Coordinate care with providers and clinical staff.
  • Process medication refill requests according to clinic procedures.
  • Review and communicate laboratory and diagnostic results as directed.
  • Schedule patients appropriately based on clinical need.
  • Document all patient interactions accurately in the electronic health record.

Benefits

  • Competitive compensation.
  • Comprehensive benefits package.
  • Opportunities for professional growth and development.
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